I have exactly the same problem running 10.4.11 and iPhone 3gs and I have had 2 weeks of messing about trying to contact appigo and found some lame groups and non working tiny URL's that they havent got the decency to update. Theres no information freely available. They give info like - "this is how you do this" but theres no info on what to do when it doesnt work. I have an honours degree and have employed 20 people for 20 years and I have NEVER come across a more lame and poorly run customer services situation in my life. Even if I am a muppet and its my fault I should be able to find out how to correct it somewhere.
My advice - ask for your money back - it has cost me about £3,000 in company time so far trying to fix a £7 application that probably doesnt work anyway. I have a ticket outstanding, lets see what that brings. On Jul 29, 3:08 am, Appigo Support <[email protected]> wrote: > Based on your comments, it sounds like your device and your Mac are either > have incorrectly configured network settings or a firewall is blocking the > traffic from your device to your Mac. > Here are some additional steps that might help you figure out what part of > your configuration needs to be tweaked. > > - Can you access your Appigo Sync http interface from Safari on your Mac? > So, instead of connecting from your device, lets just try to access it > locally on your Mac. This will show that Appigo Sync is up and running and > listening for connections. Follow these steps but open Safari on your Mac > instead of your device:* > * > > *http://tinyurl.com/appigo-safari-steps* > > - Can both your Mac and your device access Internet content like > www.cnn.com?This step should help determine if one or both of your > devices network / IP settings were incorrectly tweaked when attempting to > get Todo and Appigo Sync configured. If they can't, then check your network > settings to see if you can spot any issues. Chances are if you set them > back > to DHCP or automatic, things should start behaving properly. > > - If you can do both of the previous steps successfully, and you still > fail to get Safari on your device to talk with the Appigo Sync http > interface, then you are more then likely running into a firewall issue. > > Keep us posted, > > The Appigo Team > -- > > Appigo Support > [email protected] > > Learn more about Todo (task management made simple), Notebook (notes > available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's > website:http://www.appigo.com/ > > Follow the latest from Appigo on Facebook:http://www.tinyurl.com/appigo-fb > > Follow the latest from Appigo on Twitter:http://twitter.com/appigo > > Participate with Appigo and our community using the following Google > groups:http://groups.google.com/group/appigo-todo/http://groups.google.com/group/appigo-notebook/http://groups.google.com/group/appigo-accufuel/ > > On Sun, Jul 26, 2009 at 11:34 AM, dcedave <[email protected]> wrote: > > > I just purchased the ToDo app and have gone through every possible > > help file I can find, and still the Appigo Sync app does not list any > > devices to sync to. I have verified Firewall settings, I downloaded > > the Bonjour Browser app and have verified that the Bonjour services > > are running properly, and I have restarted my machine and the sync > > apps several times, still to no avail. I am using 10.5.7 Mac OS and > > have OS 3 for the iPhone, but I just have a 3G phone, not a 3G S. > > I have also tried to manually configure the setup to see my mac, and > > have tried to browse to the Appigo sync from Safari on my iPhone > > (neither of which worked). I am totally stumped, and pretty frustrated > > that this didn't just work. > > > HELP! > > > On Jul 16, 7:59 am, Appigo Support <[email protected]> wrote: > > > If for what ever reason this tinyurl doesn't work: > >http://tinyurl.com/Appigo-Safari > > > > here is the full URL > > > >http://groups.google.com/group/appigo-todo/web/verifying-your-macs-fi... > > > > And if the full URL doesn't work, do these steps to find the page in the > > > google groups: > > > > -http://groups.google.com/group/appigo-todo/web > > > - Click on the "Verifying your Mac's firewall configuration using > > Safari > > > on your iPhone / iPod touch device and connecting to Appigo Sync" > > page. > > > > However, you mention that neither your device or your desktop see each > > > other, so these specific FAQ might be more useful to troubleshoot the > > issue > > > you are seeing: > > >http://www.appigo.com/appigo-sync/faqs/network/same-subnethttp://www.... > > > > Keeps us posted, > > > > The Appigo Team > > > -- > > > Appigo Support > > > [email protected] > > > > Learn more about Todo (task management made simple), Notebook (notes > > > available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's > > > website:http://www.appigo.com/ > > > > Follow the latest from Appigo on Facebook: > >http://www.tinyurl.com/appigo-fb > > > > Follow the latest from Appigo on Twitter:http://twitter.com/appigo > > > > Participate with Appigo and our community using the following Google > > groups: > >http://groups.google.com/group/appigo-todo/http://groups.google.com/g... > > > > On Thu, Jul 16, 2009 at 2:23 AM, Rocky <[email protected]> wrote: > > > > > Hi, > > > > > I'm experiencing the same problems. > > > > > My MacBook can't see any device, nor my iPhone any desktop. > > > > > The tiny URL link doesn't work properly … > > > > > On Jul 15, 6:28 pm, Appigo Support <[email protected]> wrote: > > > > > Thank you for your comments. We would like you follow the > > instructions > > > > > outlined here to see if they can resolve the issue that you are > > having: > > > > > *http://tinyurl.com/Appigo-Safari* > > > > > > The Appigo Team > > > > > > -- > > > > > Appigo Support > > > > > [email protected] > > > > > > Learn more about Todo (task management made simple), Notebook (notes > > > > > available everywhere), and AccuFuel (fuel efficiency tracker) on > > > Appigo's > > > > > website:http://www.appigo.com/ > > > > > > Follow the latest from Appigo on Facebook: > > > >http://www.tinyurl.com/appigo-fb > > > > > > Follow the latest from Appigo on Twitter:http://twitter.com/appigo > > > > > > Participate with Appigo and our community using the following Google > > > > groups: > >http://groups.google.com/group/appigo-todo/http://groups.google.com/g... --~--~---------~--~----~------------~-------~--~----~ Learn more about Todo (task management made simple), Notebook (notes available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: http://www.appigo.com/ You received this message because you are subscribed to the Google Groups "Appigo Todo" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/appigo-todo?hl=en -~----------~----~----~----~------~----~------~--~---
