I suspect that using Toodledo Pro does help with the syncing problem in Outlook. Outlook still seems to not recognize checklist and list each item in your list separately with no due date. Is this the normal behavior?
In any event, I've had to go other apps that can do checklists. I was hoping that this one could do it all.... Will To-do ever sync with Outlook w/o a third party app? On the sales page it says that functionality was coming soon.... Robert K. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Appigo Support Sent: Thursday, August 20, 2009 3:20 PM To: [email protected] Subject: [appigo-todo] Re: Sync with Toodledo -- hitting lower-left sync button wants to delete everything Linda, We appreciate your patience as we work with you to solve this issue. First, we would like to explain the sync process further. Todo has several sync options that we have explained below: 1.) Todo Synchronization - This is the normal sync option provided in Todo and should be the default sync method used. Pictured here: http://appigo.com/images/todo/todo-features-lists-expanded.png Also, we want to make sure you are aware of the rules of conflict resolution with our software sync design for Todo and the various sync services that Todo supports. Here is a Google Group discussion regarding conflict resolution in Todo with regard to syncing: http://tinyurl.com/nob9jx And here is our response to the thread: http://tinyurl.com/mm3nrl 2.) Todo Settings >> Synchronization >> Advanced >> Reset Synchronization Data - This option will clear off all tasks in Todo and pull all the tasks available in the backend sync service (Toodledo.com, Remember the Milk, or Appigo Sync) into Todo. This is typically used when there is a database or data corruption issue with Todo and we want to clear out the local database and pull all the tasks from the backend sync service. 3.) Todo Settings >> Synchronization >> Advanced >> Perform Full Synchronization - A full synchronization is not a recommend process for normal syncing. A full synchronization will pull everything from the server, overwrite ALL tasks it matches including the ones that may have data that will be lost, and then pushes up any tasks that have never been synced. It's almost as destructive as a reset sync except it does allow local tasks that have never been synced to be pushed up to the server. NOTE: This is an advanced sync method that should only need to be used when troubleshooting. Based on your comments in the Google groups, it sounds like you have been trying out various sync services and switching between them. While you mention that you always get the dialog shown in the following FAQ when pressing the lower left synchronization button, you should only be shown this dialog once after switching sync services. Of course if you press the cancel button, then yes you will be shown this dialog every time until you choose either discard or keep. http://www.appigo.com/appigo-sync/faqs/switching/switching-services If you have been selecting either discard or the keep option and continue to see this dialog ever time you try to sync, then this would be our first reported incident of such behavior. In this case we would recommend the following FAQ: http://www.appigo.com/todo/faqs/misbehaving-application We also thought we might mention that if you are syncing with Toodledo and have issues where project or checklist subtasks relationships are not maintained, you will want to make sure that you are using a Toodledo pro account as documented here: http://www.appigo.com/todo/features/projects We hope this answers your question. If not, feel free to contact us and we will be happy to assist you further. Thanks, The Appigo Team -- Appigo Support [email protected] Learn more about Todo (task management made simple), Notebook (notes available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: http://www.appigo.com/ Follow the latest from Appigo on Facebook: http://www.tinyurl.com/appigo-fb Follow the latest from Appigo on Twitter: http://twitter.com/appigo Participate with Appigo and our community using the following Google groups: http://groups.google.com/group/appigo-todo/ http://groups.google.com/group/appigo-notebook/ http://groups.google.com/group/appigo-accufuel/ On Wed, Aug 12, 2009 at 8:47 AM, Linda Custer <[email protected]> wrote: > > It's actually worse than I thought. > > After performing a full sync (using the gears button and advanced > settings in Todo), all my items moved out of my checklists and were > promoted to main tasks. HOWEVER, the main tasks STILL show the number > of tasks beneath them that they used to have. > > How can I fix this mess? > > Is the only way to wipe Todo and start all over again? This is very > frustrating. > > I can move tasks into projects, but it doesn't look like I can move > them into checklists. > > On Aug 12, 10:13 am, Linda Custer <[email protected]> wrote: > > One more comment: Turns out that going into Todo's settings and > > performing a full sync with Toodledo (using the first button under > > Advanced) is fine, but then hitting the lower left sync button *STILL* > > wants to know if I want to keep or discard. > > > > Should I KEEP, should I DISCARD, or do I need to start all over again? > > -- That's really my main question. > > > > Thanks. > > > > On Aug 11, 10:21 pm, Linda Custer <[email protected]> wrote: > > > > > > > > > (bump) > > > > > On Aug 10, 6:05 pm, Linda Custer <[email protected]> wrote: > > > > > > Simple enough. > > > > > > EXCEPT!!! all the syncing already occurred, and I'm getting this > > > > dialog box. > > > > > > I open my Toodledo account. It comes with two default tasks asking to > > > > read their documentation. I clear these out and have NO tasks. I then > > > > tell Todo to switch sync services (seeing the first dialog you > > > > mention). I do that, and all my Todo information makes it to Toodledo > > > > just fine. I have identical copies in Todo and Toodledo. I'm happy. I > > > > make changes, re-open Todo on the iPhone and all syncs just fine. > > > > HOWEVER, if I *FORCE* a sync by clicking the round sync button in the > > > > lower left, I get the SECOND dialog box in your picture. Since I have > > > > already synced, and there are tasks in both places, I'm afraid to keep > > > > them (duplicates perhaps? a pain to fix), and I'm afraid to wipe out > > > > Todo since I don't know if everything will come over just right (with > > > > all your support for lists and projects) from Toodledo. > > > > > > How can I fix this? Do I have to open a new Toodledo account and start > > > > over from scratch? How could I have prevented this? > > > > > > On Aug 10, 2:13 pm, Appigo Support <[email protected]> wrote: > > > > > > > Linda, > > > > > > > Thanks for contacting the group. Anytime you switch sync services, you will > > > > > see the dialog you are talking about. This is normal behavior. Below is a > > > > > link from our website that gives additional information about the process of > > > > > switching sync services and the dialogs you can expect to see the first time > > > > > you try to initial a sync: > > > > > > >http://www.appigo.com/appigo-sync/faqs/switching/switching-services > > > > > > > Thanks, > > > > > > > The Appigo Team > > > > > -- > > > > > Appigo Support > > > > > [email protected] > > > > > > > Learn more about Todo (task management made simple), Notebook (notes > > > > > available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's > > > > > website:http://www.appigo.com/ > > > > > > > Follow the latest from Appigo on Facebook:http://www.tinyurl.com/appigo-fb > > > > > > > Follow the latest from Appigo on Twitter:http://twitter.com/appigo > > > > > > > Participate with Appigo and our community using the following Google groups:http://groups.google.com/group/appigo-todo/http://groups.google.com/g ... > > > > > > > On Mon, Aug 10, 2009 at 11:49 AM, Linda Custer <[email protected]>wrote: > > > > > > > > How do I properly sync with Toodledo? > > > > > > > > I have Todo set to sync on startup, and all is fine. Toodledo sees > > > > > > changes from Todo, and Todo sees changes from Toodledo. No problem. > > > > > > > > HOWEVER, when I hit the lower-left sync button, I see a dialog: > > > > > > > > Keep Existing Tasks? > > > > > > > > Keeping existing Todo tasks may result in duplicate tasks if they > > > > > > already exist in Toodledo. > > > > > > > > Discard, Keep, Cancel > > > > > > > > I just got the full $10 version of Todo from the App store yesterday. > > > > > > I entered some tasks and set it up to sync with Appigo sync. Today, I > > > > > > got a new Toodledo account, wiped it clean (from the two default tasks > > > > > > that come with a new account), and then used Todo on the iPhone to > > > > > > change sync services. All went fine! And, now, whenever I start Todo, > > > > > > it syncs fine. No duplicates. But if I try to force a sync, it > > > > > > complains as above. > > > > > > > > Thanks.- Hide quoted text - > > > > > > > - Show quoted text -- Hide quoted text - > > > > > - Show quoted text -- Hide quoted text - > > > > - Show quoted text - > > > --~--~---------~--~----~------------~-------~--~----~ Learn more about Todo (task management made simple), Notebook (notes available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: http://www.appigo.com/ You received this message because you are subscribed to the Google Groups "Appigo Todo" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/appigo-todo?hl=en -~----------~----~----~----~------~----~------~--~---
