Hello,

Thank you for your posts.  Please let us explain how you may resolve some
syncing issues between iCal and Todo.

The "Sync Now" button that can sometimes help in these situations.  Its
behavior is explained below:

*Sync Now* - The "Sync Now" button on the Advanced tab of Appigo Sync is
actually to force a Sync Services sync between iCal, Sync Services, and
Appigo Sync.  It will not initiate a sync between Appigo Sync and Todo. iCal
has what is called a "lazy" sync with OS X sync services.  When you make
changes in iCal, they are not always immediately available in
syncservices.  That is why we put the "
Sync Now" button in Appigo Sync, to force iCal to place it's data in
SyncServices so Appigo
Sync could pick it up.

With normal use, the Sync Now should not be needed, but we have it there in
case some tasks or modifications are not making it over.  In order to
syncwith Appigo
Sync, you always need to initiate the sync from Todo on your iPhone or iPod
touch.

*1.) Create one new Task in iCal and sync with Todo. Does the task show up
in Todo?*

If the answer is no, can you try the "Sync Now" option in Appigo Sync, and
then follow that up by pressing the Synchronization button in Todo and tell
us if the change then shows up?

*2.) Create one new Task in Todo and sync it with iCal. Does the task show
up in iCal?*

If the answer is no, can you try the "Sync Now" option in Appigo Sync, and
then follow that up by pressing the Synchronization button in Todo and tell
us if the change then shows up?

*3.) Edit/Mark as complete an existing Task in iCal and sync with Todo. Does
the task show as completed in Todo?*

If the answer is no, can you try the "Sync Now" option in Appigo Sync, and
then follow that up by pressing the Synchronization button in Todo and tell
us if the change then shows up?
*
4.) Edit/Mark as complete an existing Task in Todo and sync with iCal. Does
the task show as completed in iCal?*

If the answer is no, can you try the "Sync Now" option in Appigo Sync, and
then follow that up by pressing the Synchronization button in Todo and tell
us if the change then shows up?

*NOTE:* When referring to "Sync with Todo" we are talking about this
synchronization button in Todo:

http://appigo.com/images/todo/todo-features-lists-expanded.png

If this does not help, we recommend that you uninstall and reinstall Appigo
Sync.  Sometimes it does not install correctly and this can cause behavior
that you are seeing (changes made in Todo are not reflected in iCal).

http://appigo.com/appigo-sync/faqs/install/how-to-uninstall
http://www.appigo.com/appigo-sync/download
http://www.appigo.com/appigo-sync/faqs/connecting-todo

We also ask that you send us your Mac console logs if the uninstall and
reinstall does not work after a sync:

http://groups.google.com/group/appigo-todo/web/collecting-mac-os-x-system-logs

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Learn more about Todo (task management made simple), Notebook (notes available 
everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: 
http://www.appigo.com/

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