Let me give you our upick cherry experience.

We use to charge one by the pound price.  Then we started charging a higher 
price for less than 10 pounds in hopes of driving those people away.  They kept 
coming and paid the higher price which we have raised every year.  Now we have 
a 4 tier price system.  The under 10 pound price is very high.  You cannot look 
at upick as a farmer.  You need to look at it as a way to extract the most 
money possible out of a gullible public.  Upick pricing is not a bargain.  I 
tell them if they want a deal, go to the grocery store and get some of those 3 
week old cherries on special. It is cruel but that is the way it is. There are 
still a few that fill their face for the afternoon, then come out of the 
orchard and pay for 2 pounds.  The next step it to charge a min price per 
person.  Strawberry growers have had to do it.

 

Jim Bittner

Bittner-Singer Orchards

New email: [email protected]

6620 Lake Rd

Appleton, NY 14008

716 778 7330

 

From: [email protected] 
[mailto:[email protected]] On Behalf Of Ginda Fisher
Sent: Monday, October 06, 2014 10:46 AM
To: Apple-crop discussion list; Mark & Helen Angermayer
Subject: Re: [apple-crop] theft deterrence

 

I'd like to reply as an apple consumer, and as someone who ate a lot of fruit 
in u-pick orchards as a kid, and as someone who thinks of herself as an honest 
person.

If your customers are eating fruit as they talk to you, they don't think they 
are stealing. And perhaps you shouldn't think they are, either.

There are different types of pick-your-own places, but in most cases, they are 
selling an experience more than they selling fruit.

Eating fruit transforms a u-pick experience into something much more enjoyable 
than a trip to the market to buy fruit. I would suggest you seriously consider 
building a charge for fruit consumed on-site into your fees, and allowing your 
customers to do it. Think of it as similar to providing a salad bar at a 
restaurant rather than as theft.

As an adult, I go both to places that tell me prominently not to eat the fruit 
(or put tight limits on what is allowed) and to places that don't do that. As 
an honest person, I follow the rules. But I only go to the places with 
restrictions if they offer a product I can't buy at a store. I would never 
bother to bring my kids to those places. What would be the point?

I understand that in some parts of the country there are u-pick places where 
the "extra" they offer is lower prices than a store. That's a different market, 
and if that is why your customer comes, it's not unreasonable to restrict their 
grazing. 

But think about what experience you want to sell. Consider a charge per head, 
or by the hour, or require a minimum purchase per person in the field so that 
you get enough revenue. But consider ways to make your customer want to come 
back and repeat an enjoyable experience.

Ginda Fisher
Apple consumer
-- 
Typed with Swype. Who knows what I meant to say?

On October 6, 2014 10:08:22 AM EDT, Mark & Helen Angermayer 
<[email protected]> wrote:

Steven,

I think your sign is a tasteful way to do it, and will probably work
for most people.

Just as different perspective, I've got a very small orchard (only
about 300 peach trees and a few plums and apples) and I give away a
lot fruit.  I charge enough to be able to give away some to each
customer.  I sell them #1s at a fair price and "throw in" some seconds
for free.  It makes my customers feel like they are being treated
special (which is what I try to do) and makes me feel good too.

I also cut up lots of free samples for my customers.  It makes for
good experience for the customer.  When they have a good experience,
they come back.

Many years ago (before I knew anything about fruit) my wife took me to
a U-pick strawberry.  I didn't want to go, but she told me (or showed
me) you eat strawberries, while you pick.  I guess you might say she
taught me "the
 ft".  I
never viewed it as theft, but assumed the grower
charged enough to compensate for my eating.  I thought it was just
part of the experience.  Had I thought the grower considered it theft,
I wouldn't have eaten any berries while picking, but also may not have
ever gone to the U-pick in the first place, since part of the
experience of U-pick is eating some fruit while picking.  I'll also
mention I consider myself a fairly honest person (I don't cheat
people, don't cheat on my taxes, try to treat others like I'd like to
be treated, etc).

You can take what I say w/ a grain of salt, since I haven't offered
U-pick.  But I don't think it would bother me if people ate their
lunch from my trees while picking their fruit for purchase.  They are
probably not going to eat more than a couple pounds of fruit, which is
about the average amount I give away anyway.

If they brought their family in and fed their fa
 mily
from the fruit,
then left without buying anything (or much of anything) that would
upset me.  In that case, they are not treating others like they would
want to be treated.

Mark Angermayer
Tubby Fruits





On 10/6/14, Steven Bibula <[email protected]> wrote:
 A few U-Pick customers are so brazen about their theft that they eat
 berries
 and apples freely in front of me while coming out of the field toward the
 register.  I also see them positively gorging in the field, as if this were
 an AUCE establishment (we charge by the picked pound).  I am also troubled
 that the most visible offenders are adults with children, teaching those
 children that theft is okay.



 What do you do to deter theft and improve moral conduct?  As a part of o
 ur
 effort to awaken the conscience of our customers without offending or
 implicating those who are already self controlled, we are considering
 posting the following text on a tasteful sign at appropriate an location or
 two.



 Feedback from you is welcome.  Other ideas are welcome too.



 TO OUR VALUED CUSTOMERS:

 Please feel free to taste the fruit so you can pick with confidence.
 Because
 our fruit is also our livelihood, we ask that you please limit yourselves
 and members of your party to a small sample, and enjoy the rest after
 payment.  Thank you for your understanding and business! With your help, we
 can continue to provide enjoyable U-Pick experiences for years to come.

 Gratefully,

 The farmers-



 Steven Bibula

 Plowshares

 Gorham Maine





  _____  


apple-crop mailing li
 st
[email protected]
http://virtualorchard.net/mailman/listinfo/apple-crop
_______________________________________________
apple-crop mailing list
[email protected]
http://virtualorchard.net/mailman/listinfo/apple-crop

Reply via email to