On Mon, 24 Jan 2000 22:56:13 +0000, Charles Boisvert and Catherine Clinton wrote:
<snip>
> Question is, has any of you got some basic howtos for Arachne that I could
> print and pass on? Also, my in-laws wouldn't like to receive all the
> e-mails on this list but how would you react if they sent a question to it,
> hoping for help on their address?
> Thanks, Charles
Hello Charles:
The primary reason why Michael established this list was to establish a help
forum for newbies. I suppose I could understand why your in-laws might lack
the patience to sift through all the messages that appear on the list so as
to find what is relevant and pertinent to the questions they may have posted.
Your in-laws would not receive so many messages if they were to request us
to reply privately. Anyone replying privately should also CC to the list
so as let the rest of us respond with a second opinion concerning the advice
being given to them. Even those of us who are generally renowned as experts
are sometimes wrong.
Usually all problems concerning the running of Arachne are posted publicly
to the list for the benefit of all. We do sometimes reply privately in
special situations in which some kind of one-on-one attention is needed.
All the best,
Sam Heywood
-- This mail was written by user of Arachne, the Ultimate Internet Client
