I bleated:
>Tesco, one of the UK's largest supermarkets, is going in for home
>deliveries. Items may only be ordered online, and only with "adequate"
>browsers, because this is all there is to the source of the entry
>page at http://www.tescodirect.com --
>
><HTML>
><HEAD>
></HEAD>
><BODY DEFER ONLOAD=JAVASCRIPT:document.SETFORM.submit();>
><FORM NAME=SETFORM ID=SETFORM METHOD=POST ACTION="../default.asp">
>
><INPUT TYPE=HIDDEN NAME=CustID ID=CustID VALUE=>
><INPUT TYPE=HIDDEN NAME=Password ID=Password VALUE=>
></FORM>
></BODY>
></HTML>
>
>No contact details, no "any browser" support. So, I phoned my local
>store and was told their customer service chief would phone me back.
>In fact, the query/complaint was transferred to their Web developer,
>who was fairly abrupt and dismissive, but said that "something might
>be done".
Result! The site is now usable, though with inadequate image "alt" text.
Jake