On Thu, 29 Mar 2001 00:04:27 -0500, L.D. Best wrote:
> I go to the top page, tell the form what country & language I want, and
> I'm taken to "Cookies Required" page. So?? I can understand that, and
> I have cookies enabled. So I select where I want to go next, I see
> cookie requested & passed, and end up on the first page where I'm asked
> for country and language!
> Those are your cookies, aren't they?????
<snipped cookies list>
I had a similar problem when I tried to use the Logitech website
a few months ago. I had to resort to the unmentionable, the
you-know-what browser. I remember that you and I both experienced
the same kind of problem with the Staples website not recognizing
the cookies.
It would be my guess that these websites are set up to look for their
cookies only in certain directories on your hard drive where they
assume their cookies are most likely to be found. When they fail to find
any directories by those names, then they assume that you don't have any
cookies. Most websites requiring cookies don't have a problem finding
them in a machine running Arachne. I don't know why the web designers
at Logitech and Staples are too lazy to fix the problem. When I called
customer service at Staples to complain about the problem, nobody seemed
to care, and they would not even try to refer me to somebody who might
care, even though I was unreasonably polite in stating my complaint.
Sam Heywood
