Hi Adam, Thank you for your advice. I feared we might have to do some reinstalling. We don't have the resources to do this at the moment but I will let you know when we do.
Thank you very much, Lucy Lucy Fletcher-Jones Egypt Database Project TMP Room 2181, HUSS Building AUC New Campus Tel: 02 2615 1760 Mobile: 010 1633 8367 On Mon, Apr 11, 2016 at 4:44 PM, Adam Cox <[email protected]> wrote: > Hi Lucy, you have a couple of different issues going on: > > 1. From this post here, it seems like this is an extremely common problem: > http://stackoverflow.com/questions/8915296/python-image-library-fails-with-message-decoder-jpeg-not-available-pil > I'm not sure but it may be that something was missed during your arches > installation process in your virtual environment. I'd recommend creating a > brand new virtual environment ("ENV2" or something), installing arches and > arches-hip in it, and then pointing your existing Arches installation to > ENV2. If you've been sure to keep all your package customizations outside > of your virtual environment, this should go off without a hitch. If you > still have the same decoder trouble, then you can follow the steps in this > SO question, and apply them to ENV2. That way, if something goes wrong, > you can easily revert to your original virtualenv. > > 2. The steps above may solve this issue, I'm not sure. > > 3. This issue has been unaddressed for a very long time, as you can see > here <https://github.com/archesproject/arches/issues/269>. The problem > is caused by having an image format selected and saved on the resource > summary page, before entering the file upload form. If you remove the > image format attribute (and save), you should be able to enter the file > upload form. > > Good luck, very interested to hear how number 1 goes... > > Adam > > On Mon, Apr 11, 2016 at 4:29 AM, 'Lucy FJ' via Arches Project < > [email protected]> wrote: > >> Hi all, >> >> I saw some posts a while back on problems with uploading images but >> cannot find them, so I'm sorry if the answers have already been given. I >> have 3 errors: >> >> 1. I tried uploading a JPEG image in the resource input screen, (and in >> edit mode) and got this error: "decoder JPEG not available", when saving to >> the database. >> >> 2. I also tried uploading a PNG image and got a different error: a Value >> error: "wrong number of lut entries", when saving to the database. >> >> 3. I also tried using the Information Resource input to upload a file and >> immediately got an error when simply selecting the 'file upload' button >> after putting in some details on the resource summary screen. When I went >> directly to the 'upload file' button, (without putting in details I was >> able to upload an image but then got the same 'decoder JPEG not available' >> error when trying to save. >> (I think this error has already been reported) >> >> I've added the error reports here. >> >> >> >> <https://lh3.googleusercontent.com/-5L_07_WMNu0/Vwt8VuuPfRI/AAAAAAAAACE/O6spd7c5vT4uA4dnsopDFUlCicG_MZ3Jg/s1600/JPEGUploadError.PNG> >> >> >> <https://lh3.googleusercontent.com/-OENOtBfpV2k/Vwt8beURdLI/AAAAAAAAACI/wiZKbYDPWiAUlM-PPeCRzBi8W1PKYUH2g/s1600/PNGUploadError.PNG> >> >> >> <https://lh3.googleusercontent.com/-CWiPxXhXdUE/Vwt8lluXhGI/AAAAAAAAACM/dKqmPR606Z8_BQr227Mdqfj5TsWx8Nc2g/s1600/InfoResourceError.PNG> >> Any help appreciated, thank you. >> >> Lucy >> >> >> -- >> -- To post, send email to [email protected]. To >> unsubscribe, send email to [email protected]. >> For more information, visit >> https://groups.google.com/d/forum/archesproject?hl=en >> --- >> You received this message because you are subscribed to the Google Groups >> "Arches Project" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> For more options, visit https://groups.google.com/d/optout. >> > > -- -- To post, send email to [email protected]. To unsubscribe, send email to [email protected]. For more information, visit https://groups.google.com/d/forum/archesproject?hl=en --- You received this message because you are subscribed to the Google Groups "Arches Project" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
