Thanks Martha for mentioning that!  We should make sure to add that bit of
information to our documentation.

Director of Web Development - Farallon Geographics, Inc. - 971.227.3173


On Thu, May 9, 2019 at 9:20 AM Martha S <[email protected]> wrote:

> Researcher,
>
> I hope you've conquered your install difficulties, but I have one more bit
> of information that might help. Two of us who were doing 4.4.1 installs on
> fresh machines ran into similar issues with missing modules. Colin Wu
> shared his discovery that pip needs to be upgraded both before you enter
> your virtual environment and again after. That worked for me and the
> install went very smoothly after that.
>
> Hope that helps,
> Martha
>
>
>
> On Monday, April 15, 2019 at 6:20:54 AM UTC-7, Researcher wrote:
>>
>> Hi Dennis and Adam (and all),
>> Thanks for your responses and I apologise if I've come across as
>> unproductive or critical, it was not my intention and I did not intend to
>> cause any offense - I do appreciate that many people have used Arches well,
>> it is *amazing *that it is offered free and that these issues do seem to
>> be specific to my system.
>> Looking back, I can see now that some of my comments could have been
>> interpreted in a way other than the jest in which they were meant - I have
>> a sarcastic nature, but it's so often lost in text and I'll keep it in
>> check.
>> I do appreciate the time and effort that people are going to in order to
>> help me and others (often in their own time) and I imagine there are now
>> similar levels of frustration around albeit for very different reasons.
>>
>> I've had some very encouraging messages from several members of the
>> community and I'm glad to see that Arches is a popular platform used by
>> many. I know I am operating way out of my level of expertise but I was
>> hoping that we could still pursue Arches with appropriate support, but I
>> accept that it may just be the case that we need to look elsewhere for our
>> particular circumstances. I'll spend some more time this week seeing if I
>> can get anywhere with it (and seeing what our IT support can do). I'd
>> appreciate any more assistance that the community can offer along the way.
>>
>> Thanks,
>>
>>
>> On Saturday, April 13, 2019 at 6:01:13 PM UTC-3, Dennis Wuthrich wrote:
>>>
>>> Hello Researcher.
>>>
>>> I'm sorry that you're having such a difficult time installing Arches.
>>> And I get that it's very frustrating when you keep seeing errors at each
>>> step.  However, please keep a few things in mind:
>>>
>>> 1. The Arches development team is not trying to make it hard for you to
>>> use the software.  However, it is sophisticated technology and we assume
>>> that people installing Arches have appropriate IT experience
>>> 2. There are many reasons your specific computer might not have
>>> installed the software properly.  That is, the problem might be your
>>> machine configuration, not necessarily Arches
>>> 3. Arches has been installed successfully many times by many people all
>>> over the world.  It can be done!
>>>
>>> I've heard from several members of the Arches community, and there is a
>>> concern that the tone in your posts requesting help is a bit off-putting
>>> and not in line with the Arches community's guidelines.  Please have a look
>>> at https://www.archesproject.org/code-of-conduct/ to review our code of
>>> conduct.  Many of the people trying to help you have invested a lot of
>>> effort in building the software, and many volunteer their time to help
>>> community members like you who ask for assistance.
>>>
>>> Cheers,
>>>
>>> Dennis
>>>
>>> On Friday, April 12, 2019 at 8:13:54 AM UTC-7, Researcher wrote:
>>>>
>>>> Latest update:
>>>> I've been messing around again and managed to get back to the 'Arches
>>>> installed stage' and even created a project (step 5), and lo and behold
>>>> step 6 has also thrown up an issue.
>>>> Firstly, I don't understand what *any* of this means:
>>>> "Before you continue, you may need to open
>>>> my_project\my_project\settings_local.py and change some
>>>> environment-specific settings.
>>>>
>>>>    -
>>>>
>>>>    Depending on your Postgres/PostGIS installation, you may need to
>>>>    uncomment the DATABASES section and change the username and password, as
>>>>    well as the name of your PostGIS template database. If you will have
>>>>    multiple Arches projects using the same Postgres server, make sure to
>>>>    change the database name here as well."
>>>>
>>>>    BUT I've tried the second part of step 6 and come up with this now
>>>>    too:
>>>>
>>>> (ENV) C:\Users\FIMNT>GDAL_LIBRARY_PATH = "C:\OSGeo4W64\bin\gdal204.dll"
>>>> 'GDAL_LIBRARY_PATH' is not recognized as an internal or external
>>>> command,
>>>> operable program or batch file.
>>>>
>>>> Any more thoughts from anyone on this one, so I can get to stage 7 and
>>>> see what new problems that has?
>>>> (in simple/step-by-step terms, ideally)
>>>>
>>>> Thanks,
>>>>
>>>> On Wednesday, April 10, 2019 at 4:01:54 PM UTC-3, Researcher wrote:
>>>>>
>>>>> Hi all,
>>>>> I've been struggling through trying to install Arches all day today
>>>>> (historian background, not IT professional!) and I thought I was getting
>>>>> somewhere reaching the point where it told me Arches had been installed 
>>>>> (in
>>>>> Windows command prompt) but even our IT support are unable to get very far
>>>>> beyond that. Anyone got any advice? Is there a simpler way? I just wanted
>>>>> to try out the software, not get a degree in coding before I had even seen
>>>>> what it looked like.
>>>>> I tried to run step 7 on the install guide:
>>>>> https://arches.readthedocs.io/en/stable/installation/
>>>>> but it says you need elasticsearch running. I tried to install
>>>>> elasticsearch from the "easiest way" (dread to think what the hard way
>>>>> looks like) as per below:
>>>>>
>>>>> The easiest way to install Elasticsearch is to use a command that
>>>>> comes with Arches. Once you have installed Arches (either with pip or
>>>>> from the Arches repo <https://github.com/archesproject/arches>),
>>>>> activate your virtual environment, enter your app/project root directory
>>>>> (the one that contains manage.py), run
>>>>>
>>>>> python manage.py es install
>>>>>
>>>>> Elasticsearch will be installed in the root folder. You can specify an
>>>>> alternate destination for the installation by using the -d argument.
>>>>> For example
>>>>>
>>>>> python manage.py es install -d C:\Projects
>>>>>
>>>>> will result in a new directory C:\Projects\elasticsearch-5.2.1 from
>>>>> which you’ll be able to run Elasticsearch.
>>>>>
>>>>> I tried this and got the following:
>>>>> (ENV) C:\Users\FIMNT\my_project>python manage.py es install
>>>>> Traceback (most recent call last):
>>>>>   File "manage.py", line 27, in <module>
>>>>>     from django.core.management import execute_from_command_line
>>>>> ImportError: No module named django.core.management
>>>>>
>>>>> Obviously I or the software have done something wrong but I've spent
>>>>> the entire day working like this with every single step having some kind 
>>>>> of
>>>>> problem and our IT support service is also struggling to see why it's
>>>>> having so many issues.
>>>>> Anyone able to guide us through in a simpler way, enlighten me past
>>>>> this step and onto the next error or should I give up on Arches now seeing
>>>>> as it's taken me a day and I can't even install it, yet alone set it up or
>>>>> operate it?
>>>>>
>>>>> Thanks,
>>>>>
>>>> --
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