Hi All, As per the discussion, following methods will be developed with the *Freshdesk Connector * which have a potential business value.
*createTicket *- To create a new ticket in the help desk *getTicket * - Retrieves a particular ticket *listTickets* - Retrieves a list of tickets *updateTicket* - Updates a particular ticket *assignTicket* - Assigns a ticket to a user *addNote * - Adds a note to a ticket *listUsers* - Retrieves the list of Users *listCustomers* - Retrieves the list of Customers Thanks & Regards Rasika -- View this message in context: http://wso2-oxygen-tank.10903.n7.nabble.com/Proposed-ESB-connector-scenario-Integrating-ActiveCollab-with-ZohoCRM-Google-Tasks-BugHerd-Freshdeskr-tp101182p101828.html Sent from the WSO2 Architecture mailing list archive at Nabble.com. _______________________________________________ Architecture mailing list [email protected] https://mail.wso2.org/cgi-bin/mailman/listinfo/architecture
