On Tue, May 28, 2019 at 11:10 PM Isura Karunaratne <is...@wso2.com> wrote:
> Yes. > Currently, we don't have a way to select the user's preferred > communication channel. This is a good improvement to the product. > Introducing a claim to store user's preferred channel is not enough to > support full functionality over the SMS channel. > If the user's preferred channel is SMS, we need to improve some features > such as Password Recovery, Self Registration, Ask Password, Email > verification to send OTP instead of a confirmation email link for the > better user experience. > > > Hi All, This looks like a feature improvement and +1 to add this feature to the product. When defining the preferred communication channels, I think this can be achievable in two ways. - Provide one time global configuration. Once a user select the preferred communication channel it can not be changed in the middle and the user needs to use the configured channel for all the paths - Provide a way for the user to dynamically change the selected preferred communication channel. IMO this is the most practical way in users perspective. Thanks, Hasanthi > > > >> On Thu, May 23, 2019 at 3:48 PM Asela Pathberiya <as...@wso2.com> wrote: >> >>> >>> >>> On Thu, May 23, 2019 at 3:00 PM Johann Nallathamby <joh...@wso2.com> >>> wrote: >>> >>>> *Problem* >>>> >>>> IS currently supports different types of communication channels in the >>>> products with the use of output event adaptor such as Email, SMS, HTTP, >>>> etc. However currently there can be only one channel selected for a given >>>> deployment based on the configuration. >>>> >>>> We have a customer requirement to select either Email or SMS channel >>>> based on user preference. >>>> >>> >>> +1 >>> >>> I actually assume that this is already in the product. It is >>> remembered that we could send the notification type in the API request. >>> Isn't it ? >>> >>> If it is not, we need to have this capabilities. >>> >>> Thanks >>> Asela. >>> >>>> >>>> *Solution* >>>> >>>> Previously +Harsha Thirimanna <hars...@wso2.com> implemented the >>>> DefaultNotificationHandler to support different output event streams to be >>>> chosen based on the scenario of the notification. I think we can extend >>>> this further to select the output event stream based on scenario as well as >>>> user's preferred communication address. We can introduce a new reserved >>>> claim for user's preferred communication address. >>>> >>>> Can we confirm this approach unless there is a better way of doing this? >>>> >>>> Thanks & Regards, >>>> Johann. >>>> >>>> -- >>>> *Johann Dilantha Nallathamby* | Associate Director/Solutions Architect >>>> | WSO2 Inc. >>>> (m) +94 (77) 7776950 | (w) +94 (11) 2145345 | (e) joh...@wso2.com >>>> [image: Signature.jpg] >>>> >>> >>> >>> -- >>> Thanks & Regards, >>> Asela >>> >>> Mobile : +94 777 625 933 >>> >>> http://soasecurity.org/ >>> http://xacmlinfo.org/ >>> >> >> >> -- >> *Johann Dilantha Nallathamby* | Associate Director/Solutions Architect | >> WSO2 Inc. >> (m) +94 (77) 7776950 | (w) +94 (11) 2145345 | (e) joh...@wso2.com >> [image: Signature.jpg] >> > > > -- > > *Isura Dilhara Karunaratne* > Technical Lead | WSO2 <http://wso2.com/> > *lean.enterprise.middleware* > Email: is...@wso2.com > Mob : +94 772 254 810 > Blog : https://medium.com/@isurakarunaratne > > > > -- Hasanthi Dissanayake | Senior Software Engineer | WSO2 Inc. (m) +94718407133 | (w) +94112145345 | Email: hasan...@wso2.com
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