On Wed, May 29, 2019 at 10:21 AM Hasanthi Purnima Dissanayake < hasan...@wso2.com> wrote:
> > > On Tue, May 28, 2019 at 11:10 PM Isura Karunaratne <is...@wso2.com> wrote: > >> Yes. >> Currently, we don't have a way to select the user's preferred >> communication channel. This is a good improvement to the product. >> Introducing a claim to store user's preferred channel is not enough to >> support full functionality over the SMS channel. >> If the user's preferred channel is SMS, we need to improve some features >> such as Password Recovery, Self Registration, Ask Password, Email >> verification to send OTP instead of a confirmation email link for the >> better user experience. >> >> >> > Hi All, > > This looks like a feature improvement and +1 to add this feature to the > product. When defining the preferred communication channels, I think this > can be achievable in two ways. > > > - Provide one time global configuration. Once a user select the > preferred communication channel it can not be changed in the middle and the > user needs to use the configured channel for all the paths > > I didn't understand what you meant by global configuration. But anyway the requirement is to allow the user to change it in the middle. So this won't work. > - Provide a way for the user to dynamically change the selected > preferred communication channel. IMO this is the most practical way in > users perspective. > > This can be solved with user claim as described earlier. Regards, Johann. > Thanks, > Hasanthi > > >> >> >> >>> On Thu, May 23, 2019 at 3:48 PM Asela Pathberiya <as...@wso2.com> wrote: >>> >>>> >>>> >>>> On Thu, May 23, 2019 at 3:00 PM Johann Nallathamby <joh...@wso2.com> >>>> wrote: >>>> >>>>> *Problem* >>>>> >>>>> IS currently supports different types of communication channels in the >>>>> products with the use of output event adaptor such as Email, SMS, HTTP, >>>>> etc. However currently there can be only one channel selected for a given >>>>> deployment based on the configuration. >>>>> >>>>> We have a customer requirement to select either Email or SMS channel >>>>> based on user preference. >>>>> >>>> >>>> +1 >>>> >>>> I actually assume that this is already in the product. It is >>>> remembered that we could send the notification type in the API request. >>>> Isn't it ? >>>> >>>> If it is not, we need to have this capabilities. >>>> >>>> Thanks >>>> Asela. >>>> >>>>> >>>>> *Solution* >>>>> >>>>> Previously +Harsha Thirimanna <hars...@wso2.com> implemented the >>>>> DefaultNotificationHandler to support different output event streams to be >>>>> chosen based on the scenario of the notification. I think we can extend >>>>> this further to select the output event stream based on scenario as well >>>>> as >>>>> user's preferred communication address. We can introduce a new reserved >>>>> claim for user's preferred communication address. >>>>> >>>>> Can we confirm this approach unless there is a better way of doing >>>>> this? >>>>> >>>>> Thanks & Regards, >>>>> Johann. >>>>> >>>>> -- >>>>> *Johann Dilantha Nallathamby* | Associate Director/Solutions >>>>> Architect | WSO2 Inc. >>>>> (m) +94 (77) 7776950 | (w) +94 (11) 2145345 | (e) joh...@wso2.com >>>>> [image: Signature.jpg] >>>>> >>>> >>>> >>>> -- >>>> Thanks & Regards, >>>> Asela >>>> >>>> Mobile : +94 777 625 933 >>>> >>>> http://soasecurity.org/ >>>> http://xacmlinfo.org/ >>>> >>> >>> >>> -- >>> *Johann Dilantha Nallathamby* | Associate Director/Solutions Architect >>> | WSO2 Inc. >>> (m) +94 (77) 7776950 | (w) +94 (11) 2145345 | (e) joh...@wso2.com >>> [image: Signature.jpg] >>> >> >> >> -- >> >> *Isura Dilhara Karunaratne* >> Technical Lead | WSO2 <http://wso2.com/> >> *lean.enterprise.middleware* >> Email: is...@wso2.com >> Mob : +94 772 254 810 >> Blog : https://medium.com/@isurakarunaratne >> >> >> >> > > -- > > Hasanthi Dissanayake | Senior Software Engineer | WSO2 Inc. > (m) +94718407133 | (w) +94112145345 | Email: hasan...@wso2.com > > -- *Johann Dilantha Nallathamby* | Associate Director/Solutions Architect | WSO2 Inc. (m) +94 (77) 7776950 | (w) +94 (11) 2145345 | (e) joh...@wso2.com [image: Signature.jpg]
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