On Wed, May 29, 2019 at 10:21 AM Hasanthi Purnima Dissanayake <
hasan...@wso2.com> wrote:

>
>
> On Tue, May 28, 2019 at 11:10 PM Isura Karunaratne <is...@wso2.com> wrote:
>
>> Yes.
>> Currently, we don't have a way to select the user's preferred
>> communication channel. This is a good improvement to the product.
>> Introducing a claim to store user's preferred channel is not enough to
>> support full functionality over the SMS channel.
>> If the user's preferred channel is SMS, we need to improve some features
>> such as Password Recovery, Self Registration, Ask Password, Email
>> verification to send OTP instead of a confirmation email link for the
>> better user experience.
>>
>>
>>
>  Hi All,
>
> This looks like a feature improvement and +1 to add this feature to the
> product. When defining the preferred communication channels, I think this
> can be achievable in two ways.
>
>
>    - Provide one time global configuration. Once a user select the
>    preferred communication channel it can not be changed in the middle and the
>    user needs to use the configured channel for  all the paths
>
> I didn't understand what you meant by global configuration. But anyway the
requirement is to allow the user to change it in the middle. So this won't
work.


>    - Provide a way for the user to dynamically change the selected
>    preferred communication channel. IMO this is the most practical way in
>    users perspective.
>
> This can be solved with user claim as described earlier.

Regards,
Johann.


> Thanks,
> Hasanthi
>
>
>>
>>
>>
>>> On Thu, May 23, 2019 at 3:48 PM Asela Pathberiya <as...@wso2.com> wrote:
>>>
>>>>
>>>>
>>>> On Thu, May 23, 2019 at 3:00 PM Johann Nallathamby <joh...@wso2.com>
>>>> wrote:
>>>>
>>>>> *Problem*
>>>>>
>>>>> IS currently supports different types of communication channels in the
>>>>> products with the use of output event adaptor such as Email, SMS, HTTP,
>>>>> etc. However currently there can be only one channel selected for a given
>>>>> deployment based on the configuration.
>>>>>
>>>>> We have a customer requirement to select either Email or SMS channel
>>>>> based on user preference.
>>>>>
>>>>
>>>> +1
>>>>
>>>> I actually assume that this is already  in the product.  It is
>>>> remembered that  we could send the notification type in the API request.
>>>> Isn't it ?
>>>>
>>>> If it is not, we need to have this capabilities.
>>>>
>>>> Thanks
>>>> Asela.
>>>>
>>>>>
>>>>> *Solution*
>>>>>
>>>>> Previously +Harsha Thirimanna <hars...@wso2.com> implemented the
>>>>> DefaultNotificationHandler to support different output event streams to be
>>>>> chosen based on the scenario of the notification. I think we can extend
>>>>> this further to select the output event stream based on scenario as well 
>>>>> as
>>>>> user's preferred communication address. We can introduce a new reserved
>>>>> claim for user's preferred communication address.
>>>>>
>>>>> Can we confirm this approach unless there is a better way of doing
>>>>> this?
>>>>>
>>>>> Thanks & Regards,
>>>>> Johann.
>>>>>
>>>>> --
>>>>> *Johann Dilantha Nallathamby* | Associate Director/Solutions
>>>>> Architect | WSO2 Inc.
>>>>> (m) +94 (77) 7776950 | (w) +94 (11) 2145345 | (e) joh...@wso2.com
>>>>> [image: Signature.jpg]
>>>>>
>>>>
>>>>
>>>> --
>>>> Thanks & Regards,
>>>> Asela
>>>>
>>>> Mobile : +94 777 625 933
>>>>
>>>> http://soasecurity.org/
>>>> http://xacmlinfo.org/
>>>>
>>>
>>>
>>> --
>>> *Johann Dilantha Nallathamby* | Associate Director/Solutions Architect
>>> | WSO2 Inc.
>>> (m) +94 (77) 7776950 | (w) +94 (11) 2145345 | (e) joh...@wso2.com
>>> [image: Signature.jpg]
>>>
>>
>>
>> --
>>
>> *Isura Dilhara Karunaratne*
>> Technical Lead | WSO2 <http://wso2.com/>
>> *lean.enterprise.middleware*
>> Email: is...@wso2.com
>> Mob : +94 772 254 810
>> Blog : https://medium.com/@isurakarunaratne
>>
>>
>>
>>
>
> --
>
> Hasanthi Dissanayake | Senior Software Engineer | WSO2 Inc.
> (m) +94718407133 | (w) +94112145345  | Email: hasan...@wso2.com
>
>

-- 
*Johann Dilantha Nallathamby* | Associate Director/Solutions Architect |
WSO2 Inc.
(m) +94 (77) 7776950 | (w) +94 (11) 2145345 | (e) joh...@wso2.com
[image: Signature.jpg]
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