We are getting the same message here as well. I just called Infotrieve and they are aware of the server problem. The are currently looking into it and hope to have it resolved soon.
Fingers crossed! Amy Draemel Document Delivery Services Memorial Sloan-Kettering Cancer Center Library 1275 York Avenue New York, NY 10065 ph: (212) 639-7441 fax: (646) 422-2316 NYUMSK/VVM From: [email protected] [mailto:[email protected]] On Behalf Of Shannon E. Fox Sent: Thursday, April 05, 2012 11:24 AM To: [email protected]; [email protected] Cc: Discussion of the Ariel Document Transmission System ([email protected]) Subject: [ARIE-L] Ariel problem Has anyone else experienced this? This just suddenly occurred, so I'm not sure why or how to resolve it yet. "Ariel failed to contact Infotrieve server to complete registration and/or verify your license." Thank you for any help you can offer. Shannon Fox Coordinator of Electronic Collections and Services Austin College | Abell Library Center 900 N. Grand Ave Ste. 6L | Sherman, Texas 75090 903.813.2559 | [email protected]<mailto:[email protected]> http://abell.austincollege.edu/abell [cid:[email protected]] [cid:[email protected]] ===================================================================== Please note that this e-mail and any files transmitted from Memorial Sloan-Kettering Cancer Center may be privileged, confidential, and protected from disclosure under applicable law. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any reading, dissemination, distribution, copying, or other use of this communication or any of its attachments is strictly prohibited. If you have received this communication in error, please notify the sender immediately by replying to this message and deleting this message, any attachments, and all copies and backups from your computer.
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