Thank you so much - good to know it's not just us :)

Shannon

From: [email protected] 
[mailto:[email protected]] On Behalf Of 
[email protected]
Sent: Thursday, April 05, 2012 10:40 AM
To: [email protected]; [email protected]; 
[email protected]
Subject: [ARIE-L] RE: Ariel problem

We are getting the same message here as well. I just called Infotrieve and they 
are aware of the server problem. The are currently looking into it and hope to 
have it resolved soon.

Fingers crossed!
Amy Draemel

Document Delivery Services
Memorial Sloan-Kettering Cancer Center Library
1275 York Avenue
New York, NY 10065
ph: (212) 639-7441
fax: (646) 422-2316
NYUMSK/VVM



From: 
[email protected]<mailto:[email protected]>
 
[mailto:[email protected]]<mailto:[mailto:[email protected]]>
 On Behalf Of Shannon E. Fox
Sent: Thursday, April 05, 2012 11:24 AM
To: [email protected]<mailto:[email protected]>; 
[email protected]<mailto:[email protected]>
Cc: Discussion of the Ariel Document Transmission System 
([email protected]<mailto:[email protected]>)
Subject: [ARIE-L] Ariel problem

Has anyone else experienced this? This just suddenly occurred, so I'm not sure 
why or how to resolve it yet.  "Ariel failed to contact Infotrieve server to 
complete registration and/or verify your license."

Thank you for any help you can offer.

Shannon Fox
Coordinator of Electronic Collections and Services

Austin College | Abell Library Center
900 N. Grand Ave Ste. 6L | Sherman, Texas 75090
903.813.2559 | [email protected]<mailto:[email protected]>
http://abell.austincollege.edu/abell





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