Hello Lorraine, It sounds like you’d prefer to work on this directly with us as opposed to publicly on the arin-tech-discuss list. I will contact you off-list to get details about the problem.
Regards, Jon Worley Technical Services Manager ARIN Registration Services https://www.arin.net/ [email protected] 703.227.0660 From: arin-tech-discuss <[email protected]<mailto:[email protected]>> on behalf of "nyguerillagirl brainycode.com" <[email protected]<mailto:[email protected]>> Date: Tuesday, January 10, 2017 at 5:51 PM To: Michael Crossin <[email protected]<mailto:[email protected]>>, "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>> Subject: [arin-tech-discuss] ARIN reassign mail rejected but no reason why. Our company uses e-mail to register and release IPs with ARIN. We recently received the following mail: Hello, ARIN was unable to process your request: An error occurred while processing your template. Please contact us. Many errors can be prevented by ensuring your e-mail client sends mail as "Plain Text", not as "HTML" or "Rich Text". ARIN only accepts templates in plain text format. Please do not hesitate to contact us if you have any additional questions, comments, or concerns. Web: Ask ARIN while logged in to your ARIN Online account E-mail: [email protected]<mailto:[email protected]> Phone: +1.703.227.0660 Regards, Registration Services American Registry for Internet Numbers I left out the details of the request. We usually get specific error details. Who should we send the contents to in order to get better idea on what went wrong Thanks, Lorraine Figueroa
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