Hello,

ARIN is the registry for IP addresses/AS numbers within the US, Canada, and 
portions of the Caribbean. We maintain a registry of the resources assigned 
within our region; we don’t actually control the networks that use these 
resources. For that reason, we can’t directly help with this sort of issue. 
It’s not our server; it’s a server operated by someone else. The best 
assistance we can provide is to provide registration information for a given IP 
address. As an example, for the IP addresses you noted, if you go to 
www.arin.net<http://www.arin.net> and enter them into the search Whois box in 
the upper right, you’ll find registration information. It appears all are 
registered through APNIC (ARIN’s equivalent in the Asia-Pacific region); you 
can get APNIC’s registration information here:

                http://wq.apnic.net/apnic-bin/whois.pl

You can then use that registration information to assist in solving your 
problem – for example, to contact whatever network may be problematic in terms 
of connecting. Ultimately, the problem has to be solved between your ISP and 
that remote network hosting the server to which you’re trying to connect.

Good luck!

Jon Worley
Technical Services Manager
ARIN Registration Services
https://www.arin.net/
[email protected]
703.227.0660

From: arin-tech-discuss <[email protected]> on behalf of 
Morris Williams <[email protected]>
Date: Wednesday, December 27, 2017 at 8:47 AM
To: "[email protected]" <[email protected]>
Subject: [arin-tech-discuss] Connection problem

To Whom It May Concern;
Do not know if you can help with this, but maybe you direct us to were we can 
get help.

My name is Andrea Williams. I live in North Carolina. I’m currently working 
with ITurtorgroup/TutorABC out of China.
I teach English online to students in China, Taiwan, and Japan.

I’ve been experiencing some connection issues with your Washington DC server.

The connection issues occur when doing a tracert test to these IP's:
  TW: 203.69.82.146
  HK: 152.101.38.105
  SG: 203.85.37.42
  TWC: 203.66.52.136
  USE: 202.88.103.2
  USW: 168.128.28.250

 My IP address is: 192.168.0.1

My email address is: [email protected] / [email protected]

Whenever IT runs a trace route test, there is a time out. There are 6 other 
servers that I have to connect with, including some in Asia and here in the 
United States. The one in DC is the only one that I’m having problems with.
I ‘m not permitted to return to go back to work until I am able to connect to 
your server. Please help me with this issue. I would greatly appreciate it.

Thank you in advance,
Andrea Williams ( [email protected]) & Morris Williams ([email protected])
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