The AT&T Admin for net12 space has been receiving a flood of e-mails from customers (500+ emails/daily). This has been happening since March of last year (2017).
Here is an example:
From: Aaron Howard [mailto:[email protected]]
Sent: Friday, January 05, 2018 2:00 PM
To: KOSAL, HALUK <[email protected]>
Cc: STIEGLER, ROBERT J <[email protected]>
Subject: RE: ARIN POC Created
Was the POC for ARIN modified to Mary Moyer as of yet?
Just following up so the emails go to the proper email box.
Aaron Howard |
From: Aaron Howard
Sent: Tuesday, December 12, 2017 9:51 AM
To: '[email protected]' <[email protected]>
Cc: 'STIEGLER, ROBERT J' <[email protected]>
Subject: RE: ARIN POC Created
Was following up to see if the POC for ARIN for this account can be updated to Mary Moyer – email address [email protected]?
From: Aaron Howard
Sent: Monday, November 27, 2017 12:59 PM
To: '[email protected]' <[email protected]>
Subject: FW: ARIN POC Created
Can we please get the POC for ARIN updated to Mary Moyer with the email address of [email protected]?
From: STIEGLER, ROBERT J [mailto:[email protected]]
Sent: Monday, November 27, 2017 12:28 PM
To: Aaron Howard <[email protected]>
Cc: STIEGLER, ROBERT J <[email protected]>
Subject: RE: ARIN POC Created
Respond to [email protected] asking him to update.
From: Aaron Howard [mailto:[email protected]]
Sent: Monday, November 27, 2017 9:58 AM
To: STIEGLER, ROBERT J <[email protected]>
Subject: FW: ARIN POC Created
I'm not even sure where to begin to get the contact email address updated.
They must have Monette's email from the first order. It would be good to get the email address updated to [email protected].
They will only be monitoring Monette's email address for so long.
Aaron Howard |
-----Original Message-----
From: Mary Moyer
Sent: Monday, November 27, 2017 7:02 AM
To: Aaron Howard <[email protected]>; Christopher Fuson <[email protected]>
Subject: FW: ARIN POC Created
This came to the mrichards email address.
Apologies if you have already seen this.
Let me know if I need to do something.
-----Original Message-----
From: ARIN Hostmaster [mailto:[email protected]]
Sent: Tuesday, November 21, 2017 3:24 AM
To: Monette Richards <[email protected]>
Subject: ARIN POC Created
Your ISP, AT&T Services, Inc., has registered you as the Point of Contact (POC) for your organization's IP addresses shown in the American Registry for Internet Numbers (ARIN)'s public Whois.
ARIN is the non-profit Internet number registry for the U.S., Canada and parts of the Caribbean. ARIN's Whois is the public registry of IP Addresses issued in this region.
Note:
Because you are now a POC registered in ARIN's Whois, you will receive an email annually from ARIN asking you to confirm that your contact information is still accurate.
The following POC information has been registered for you by AT&T Services, Inc. and will be visible shortly in ARIN's Whois:
Name: Monette RICHARDS
Handle: RICHA589-ARIN
Company: ESCALLATE LLC
Address: 5200 STONEHAM ROAD
City: NORTH CANTON
State/Prov: OH
PostalCode: 44720
Country: US
RegDate: 11-21-2017 03:23:12
Updated: 11-21-2017 03:23:12
Phone: +1-330-232-8124 (Office)
Email: [email protected]
Questions about the POC information and IP addresses your ISP has registered for you and your organization should be directed to your ISP.
You can contact your ISP (ATTW-Z) using their current Whois information:
Name: HALUK KOSAL
Handle: HKO3-ARIN
Phone: +1-732-420-4259 (Office)
Email: [email protected]
For help with other issues, please contact us by using the Ask ARIN function from within your ARIN Online account, sending an email to ARIN Hostmaster <[email protected]>, or calling our Help Desk at 703.227.0660. The Help Desk is available Monday through Friday, 7:00 AM to 7:00 PM Eastern time.
Regards,
ARIN Registration Services Department
IMPORTANT WARNING The documents accompanying this transmission may contain health information that is legally privileged. This information is only intended for the use of the recipient named. The authorized recipient of this information is prohibited from disclosing it to any other party unless required to do so by law or regulation and is required to destroy the information after its stated need has been fulfilled. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or action taken in reliance on the contents of this document is strictly prohibited. If you have received this information in error, please notify the sender immediately so that arrangements can be made for the return or destruction of these documents. Health care information is personal and sensitive information related to a person's health care. It is being emailed to you after appropriate authorization from the patient or under circumstances that do not require authorization. You are obligated to maintain it in a safe, secure and confidential manner. Re-disclosure without additional patient authorization or as permitted by law is prohibited. Unauthorized re-disclosure or failure to maintain confidentiality could subject you to civil liability and penalties described in federal and state law.
IMPORTANT WARNING The documents accompanying this transmission may contain health information that is legally privileged. This information is only intended for the use of the recipient named. The authorized recipient of this information is prohibited from disclosing it to any other party unless required to do so by law or regulation and is required to destroy the information after its stated need has been fulfilled. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or action taken in reliance on the contents of this document is strictly prohibited. If you have received this information in error, please notify the sender immediately so that arrangements can be made for the return or destruction of these documents. Health care information is personal and sensitive information related to a person's health care. It is being emailed to you after appropriate authorization from the patient or under circumstances that do not require authorization. You are obligated to maintain it in a safe, secure and confidential manner. Re-disclosure without additional patient authorization or as permitted by law is prohibited. Unauthorized re-disclosure or failure to maintain confidentiality could subject you to civil liability and penalties described in federal and state law.
The information attached belongs to the net12 ADMIN.
ou can contact your ISP (ATTW-Z) using their current Whois information:
Name: HALUK KOSAL
Handle: HKO3-ARIN
Phone: +1-732-420-4259 (Office)
Email: [email protected]
Users should be getting the net12 Tech information.Whois-RWS
ICC-ARIN (ICC-ARIN) |
What is the process for getting this updated/changed? In addition, was some change made last year that send the ADMIN information to clients?
Your quick reply is appreciated.
Thanks,
Lorraine
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