Re: Escalations not firing

[Ian Trimnell]

** James Collins wrote: Caig, warren, andrew, linda, satya and saby and all those that responded....Thanks! Thanks for the responses. The executions are enabled. I have scheduled a reboot for Monday morning as it is a production server, and see if it triggers them on again. It is just to ironic that all escalations stop running so hopefully a reboot will do the trick. I will let all know if it does. Have a great weekend all! Jim Jim, Hope things are working again now. We have had this problem before (ARS 6.0.1 (patched), W2K, MSSQL2K). We have found that when AR Server loses contact with the database for a while then , when contact is re-established, everything appears to work wonderfully except escalations.  I have found that a complete shut-down of all AR System processes and then bringing them back up usually restores things without having to reboot the server. Cheers, Ian Ian Trimnell, AR System Lead Developer (amongst other jobs), Specialist Support & Information Team, Academic & Administrative Computing Service Open University, MILTON KEYNES, UK Phone: 01908 653741   web: http://www.open.ac.uk/ __20060125_______________________This posting was submitted with HTML in it___