Hello Listers,

I want to clear some confusion that I have regarding the concept of DSO or 
Distributed Server Option which is being currently used as a mechanism to 
transfer tickets between 1 server to another. For DSO to transfer tickets from 
server A to server B, is it necessary for both the servers to have DSO license 
or only the sending server to have DSO license. Can the receiving server 
receive the licenses even though it doesn't have the DSO license applied to it?

Also does the DSO process 'arservdsd' needs to be running on receiving server 
or the server can receive tickets even though DSO process is not running on 
it???

So out of the following 3 situations which is correct one if server A sends 
tickets to server B through DSO i.e. server B is the receiving the ticket??
1.) Server B should have DSO license applied to it and DSO process arservdsd 
should be running on it.
2.) Server B doesn't have DSO license on it and no DSO process is running on it.
3.) Server B doesn't have license on it and DSO process is running on it.

Any help in this regard will be very useful and helpful in clearing all 
remaining doubts.

Thanks.

Warm Regards,
Nisha Ramtri

  __/__/  __/__/__/  Remedy Team,
   __(       __/     ITAC, NOIDA-INDIA,
    __)     __/      Tel  : 120-2512021-30
__/__/     __/       Extn : 6247
STMicroelectronics 
 

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