Kathy,
Either restart your Remedy services or run the arsignal command with the -g option for it to re-read the def cache, which should tell the AR Server that the Escalation in question has been disabled.. Try that and check the outcome...
Joe
Kathy Morris <[EMAIL PROTECTED]> wrote:
Kathy Morris <[EMAIL PROTECTED]> wrote:
**I created an escalation -- which is not working. I disabled the escalation, however in the arerror.log this is still running. Why is the escalation still running, even though it is disabled? The errors are filling up our disk space fast. Is there a way to stop this from writing to the arreror.log?
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