Rick
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Friday, May 05, 2006 11:26 AM
To: [email protected]
Subject: Re: Fixed Licenses
Rick:
BMC
tracks how many times that particular user has been assigned a Fixed License and
then had it 'taken away'. The best solution if you have multiple shifts is
to get Floats to cover them.
James McKenzie
L-3 GSI
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of
Rick Cook
Sent: Friday, May 05, 2006 9:27 AM
To: [email protected]
Subject: Re:
Fixed Licenses
**
I don't know how they do it, but they
do it because some people were making a practice out of transferring fixed
licenses between people working on different shifts, etc., even though that was
a violation of both the letter and intent of the licensing
agreement.
Rick
________________________________
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of
Nall, Roger
Sent: Friday, May 05, 2006 9:22 AM
To: [email protected]
Subject: Fixed
Licenses
**
Hello All,
We are getting ready to upgrade to ARS 6.3. I was looking over the documentation and noticed that if you try to assign the same fixed license more then three times in a week to a user that the user must wait one week from the first assignment before it can be assigned to the user again. Can someone tell me exactly what this means? How does Remedy distinguish one fixed license from another? Is there a way you can designate which fixed license to assign to a user?
Thanks,
Roger A. Nall
OSSNMS Remedy Administrator/Developer
T-Mobile USA
Desk: 973-644-3963
Cell: 973-652-6723
FAX: 973-490-3296
sf49fanv AIM IM
RogerNall Yahoo IM
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