10-4. RTFM. I shouldn't have offered "I heard a rumor" without first
checking the compatibility matrix for this yet-to-be-released version. I'm
a little too busy at the moment to do the necessary research. Should stay
quiet unless armed with all the facts. No doubt - the compatibility matrix
is a good read. It's where I start when considering an upgrade. I'll
check into 7 later this summer.
Mike White
Office: 813-978-2192
E-mail: [EMAIL PROTECTED]
"Carey Matthew
Black" To: [email protected]
<[EMAIL PROTECTED] cc:
COM> Subject: Re: Restricting
Searches
Sent by: "Action
Request System
discussion
list(ARSList)"
<[EMAIL PROTECTED]
ORG>
05/09/2006 09:43
Please respond to
arslist
Mike,
Now that today we see a v7 compatibility matrix on Support web.....
BMC Remedy Full Text Search v7 (5) {-- superscript 5}
(on a v7 server only)
(5) Please see the Statement of Direction on Supportweb for more
information
So, it looks like it will be available in v7. But what the feature
set/cost will be.... I have no clue yet.
And may other changes too. :)
A good read indeed.
--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
Never ascribe to malice, that which can be explained by incompetence.
On 5/9/06, Mike White <[EMAIL PROTECTED]> wrote:
> I heard the same thing in What's New ARS 6.x last year (04/05).
Apparently
> FTS was a 3rd-party product. Cost went up so Remedy dropped it. OK as
of
> 6.0.1 (which we run), but apparently not included with ARS 6.3. I've
heard
> rumors that an alternative is available with ARS 7.x.
>
> Mike White
> Office: 813-978-2192
> E-mail: [EMAIL PROTECTED]
>
>
>
> "McKenzie, James J
> C-E LCMC To:
[email protected]
> HQISEC/L3" cc:
> <[EMAIL PROTECTED] Subject: Re: Restricting
Searches
> S.ARMY.MIL>
> Sent by: "Action
> Request System
> discussion
> list(ARSList)"
> <[EMAIL PROTECTED]
> RG>
>
>
> 05/09/2006 06:15
> Please respond to
> arslist
>
>
>
>
>
>
> **
>
>
> Dave:
>
>
> FTS is no longer supported from what I understand.
>
>
> James McKenzie
>
>
>
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> To: [email protected]
> Sent: 5/9/2006 2:37 AM
> Subject: Restricting Searches
>
>
> **
> All,
>
> I'm looking at how to stop wildcard searches on our database - ie.
> checking for a percentage sign in the summary or description when they
> perform a search.
>
> I've setup an AL, which checks for 'Summary' LIKE "%%%", which I didn't
> particularly expect to work, and it doesn't. How do I check for
> wildcards in workflow?
>
> I did suggest that we get FTS, but that didn't go down too well ...
> finances won't allow it.
>
> Thanks,
>
> Dave
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
