Was just looking through that document. Noticed that the CMDB isn't mentioned. Since there would be some compatibility issues with that and ITSM, I found that omission curious.
Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mike White Sent: Tuesday, May 09, 2006 9:55 AM To: [email protected] Subject: Re: Restricting Searches 10-4. RTFM. I shouldn't have offered "I heard a rumor" without first checking the compatibility matrix for this yet-to-be-released version. I'm a little too busy at the moment to do the necessary research. Should stay quiet unless armed with all the facts. No doubt - the compatibility matrix is a good read. It's where I start when considering an upgrade. I'll check into 7 later this summer. Mike White Office: 813-978-2192 E-mail: [EMAIL PROTECTED] "Carey Matthew Black" To: [email protected] <[EMAIL PROTECTED] cc: COM> Subject: Re: Restricting Searches Sent by: "Action Request System discussion list(ARSList)" <[EMAIL PROTECTED] ORG> 05/09/2006 09:43 Please respond to arslist Mike, Now that today we see a v7 compatibility matrix on Support web..... BMC Remedy Full Text Search v7 (5) {-- superscript 5} (on a v7 server only) (5) Please see the Statement of Direction on Supportweb for more information So, it looks like it will be available in v7. But what the feature set/cost will be.... I have no clue yet. And may other changes too. :) A good read indeed. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. Never ascribe to malice, that which can be explained by incompetence. On 5/9/06, Mike White <[EMAIL PROTECTED]> wrote: > I heard the same thing in What's New ARS 6.x last year (04/05). Apparently > FTS was a 3rd-party product. Cost went up so Remedy dropped it. OK > as of > 6.0.1 (which we run), but apparently not included with ARS 6.3. I've heard > rumors that an alternative is available with ARS 7.x. > > Mike White > Office: 813-978-2192 > E-mail: [EMAIL PROTECTED] > > > > "McKenzie, James J > C-E LCMC To: [email protected] > HQISEC/L3" cc: > <[EMAIL PROTECTED] Subject: Re: Restricting Searches > S.ARMY.MIL> > Sent by: "Action > Request System > discussion > list(ARSList)" > <[EMAIL PROTECTED] > RG> > > > 05/09/2006 06:15 > Please respond to > arslist > > > > > > > ** > > > Dave: > > > FTS is no longer supported from what I understand. > > > James McKenzie > > > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > To: [email protected] > Sent: 5/9/2006 2:37 AM > Subject: Restricting Searches > > > ** > All, > > I'm looking at how to stop wildcard searches on our database - ie. > checking for a percentage sign in the summary or description when they > perform a search. > > I've setup an AL, which checks for 'Summary' LIKE "%%%", which I > didn't particularly expect to work, and it doesn't. How do I check > for wildcards in workflow? > > I did suggest that we get FTS, but that didn't go down too well ... > finances won't allow it. > > Thanks, > > Dave ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
