During our MT testing, the Init-Form was working for some and not others. We found that the server was set so that the "Default Home Form" was Home Page. Any user accepting that default would not have the Init-Form kick off. But some of our users had overridden this default in their user preference record. They had changed their home page to be Remedy Start Page. All of those users were seeing the Init-Form kick off. We changed the default home form to be the Remedy Start Page and now it kicks for all users, just like it does in the desktop client.
Odd behavior. We have a ticket open with Remedy to see if they can explain it. We are: ARS 6.00.01 Patch 1406 Mid Tier: Version 6.03.00 patch 005 Web Server Information: Microsoft IIS ServletExec/5.0p06 Operating System: Windows 2000 Java: Version 1.4.2_08 Tim Powell -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Tuesday, May 09, 2006 11:25 AM To: arslist@ARSLIST.ORG Subject: Re: Does Init-Form: have no effect on Mid-Tier? Ben, To my knowledge (and v7 might change this) the Mid-Tier completely ignores this setting. But.. on the Mid-Tier you have a "Home Page" and a "Preference server" to use too. So you should be able to achieve the same thing with those features. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. Never ascribe to malice, that which can be explained by incompetence. On 5/9/06, Ben Chernys <[EMAIL PROTECTED]> wrote: > Hi Folks, > > ARS 6.03.00 patch 013 > Mid Tier Version 6.03.00 patch 013 > Web Server Information Microsoft IIS ServletExec/5.0p06 Operating > System Name Windows 2000 Java Version 1.4.2_03 > > > Question: Does the ar.comf Init-Form have no effect on the Mid-Tier? > > If no effect, is there any way to launch a hidden form - ie fire a form through an AL on the Home form or login.jsp so that nothing is visible to the user? > > Cheers > Ben Chernys > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at > http://www.wwrug.org > ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
