| **
Hello Robert, If you want to buy an HP OV SD, you have
to buy the Helpdesk module, and the floating users. That’s all. The Change module as well as the Even that, for a helpdesk application with
10 floating users, the price of remedy was same as HP or maybe 2,000 USD to
3,000 USD more. This includes only software fees. For the support fees, the remedy support
renewal licenses are 9% while HP OV is 18 %. So at the end of the day, the story that
says that HP OV is less expensive than Remedy is not true do not forgetting the
higher technicalities that remedy has while HP doesn’t. I hope that helps. Rgds… From: Kern, Robert SBA
[mailto:[EMAIL PROTECTED] Hi Richard, thank you for the information. That is
interesting. So that would be the following : Basic HP - allows use of Incident Module - allows use of custom made
applications/forms ?? So the Basic HP Does anyone know what a HP ... license
costs, compared to the Remedy modules ? I only know the figures of the "normal"
Remedy license, never been in touch with the out of the box applications. Thanks a lot, Robert From:
Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Richard Brooks ** When we compared HP Openview Service Desk
vs. Remedy ITSP there were costs for the various Service Desk modules as well.
The base SD license includes the use of the Incident forms, but not the other
modules. For us Service Desk appeared to be the more expensive option. Richard From: Action Request
System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kern, Robert SBA Hello
list, perhaps
someone has some insights regarding the following : comparance of License costs
between HP OpenView (Service Desk and custom) and Remedy (ITSM and custom). At a
slide it says that HP is doing marketing with saying "we are cheaper"
- at a partner's Remedy presentation there was also a slide showing that HP in
fact is more expensive ... it was a bad translated one though and therefore the
point could not be understood. To
my understanding licensing works the follows : Remedy Application HP Application ...so
with that basic understanding, Remedy is actually being *way more expensive*
due to having to license each module. Does
anyone have any insights regarding the license module comparence, or might be
able to explain why Remedy is actually being cheaper ? :-) Thanks
so much in advance, Robert
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Title: "HP vs. Remedy" - License Costs
- Re: "HP vs. Remedy" - License Costs Labib Nahra
- Re: "HP vs. Remedy" - License Costs Kern, Robert SBA
- Re: "HP vs. Remedy" - License Costs ... [EMAIL PROTECTED]
