| **
Thanks all for the info.
Short question - is it possible to create requests in HP
OV, without having a license ?
...like for example building a incident submit portal for
end users. So they can submit requests without license, like in Remedy, and get
access to their entries ?
Thanks, Robert From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Labib Nahra Sent: Friday, May 12, 2006 11:25 AM To: [email protected] Subject: Re: "HP vs. Remedy" - License Costs Hello
Robert, If you want to buy an
HP OV SD, you have to buy the Helpdesk module, and the floating users. Thats
all. The Change module as
well as the Even that, for a
helpdesk application with 10 floating users, the price of remedy was same as HP
or maybe 2,000 USD to 3,000 USD more. This includes only software
fees. For the support fees,
the remedy support renewal licenses are 9% while HP OV is 18
%. So at the end of the
day, the story that says that HP OV is less expensive than Remedy is not true do
not forgetting the higher technicalities that remedy has while HP
doesnt. I hope that
helps. Rgds
From: Kern,
Robert SBA [mailto:[EMAIL PROTECTED] Hi
Richard, thank you for the
information. That is interesting. So that would be the
following : Basic HP - allows use of
Incident Module - allows use of custom
made applications/forms ?? So the Basic HP
Does anyone know what a
HP ... license costs, compared to the Remedy modules ? I only know the figures
of the "normal" Remedy license, never been in touch with the out of the box
applications. Thanks a
lot, Robert From:
Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Richard
Brooks ** When we compared HP
Openview Service Desk vs. Remedy ITSP there were costs for the various Service
Desk modules as well. The base SD license includes the use of the Incident
forms, but not the other modules. For us Service Desk appeared to be the more
expensive option. Richard From: Action
Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kern, Robert SBA Hello list,
perhaps someone has some insights
regarding the following : comparance of License costs between HP OpenView
(Service Desk and custom) and Remedy (ITSM and
custom). At
a slide it says that HP is doing marketing with saying "we are cheaper" - at a
partner's Remedy presentation there was also a slide showing that HP in fact is
more expensive ... it was a bad translated one though and therefore the point
could not be understood. To
my understanding licensing works the follows : Remedy
Application
HP
Application
...so with that basic understanding,
Remedy is actually being *way more expensive* due to having to license each
module. Does anyone have any insights
regarding the license module comparence, or might be able to explain why Remedy
is actually being cheaper ? :-) Thanks so much in
advance, Robert ..........................................................
__20060125_______________________This posting was
submitted with HTML in it___ __20060125_______________________This posting was
submitted with HTML in
it___ |
Title: "HP vs. Remedy" - License Costs
- Re: "HP vs. Remedy" - License Costs Richard Brooks
- Re: "HP vs. Remedy" - License Costs Labib Nahra
- Re: "HP vs. Remedy" - License Costs Kern, Robert SBA
- Re: "HP vs. Remedy" - License Cos... [EMAIL PROTECTED]
