Candace DeCou wrote: > Working on our upgrade from 5.0 to 6.0 ITSM and server upgrade from > 5.1.0 to 6.3 Patch 16 on Windows 2003 with MS SQL 2000. At the last > minute I discovered there were 8 custom fields on the old Asset form > that had to be rebuilt in the new environment. I built those on > BMC:BMC_ComputerSystem_ (Regular) form, then included those on the join > BMC:BMC_Computer, then again included those on the join for > AST:ComputerSystem. All fields display (with the DB name...yuck), but > when I enter data into them and save, the data disappears. It is not > hiding in any of the other underlying forms and I get no errors. > > Obviously I have done something wrong and I believe that this is > salvageable, I am just not sure where I have gone wrong. Sorry, no > courses in CMDB yet and we are live with this on Monday. I can manually > input the data for these fields later, but need to figure this out. > > Appreciate any help from any of you who might know where I went wrong. > > Candace DeCou > Applications Support Analyst > Silicon Valley Bank > Office: 408-654-6358 > Email: [EMAIL PROTECTED] > > > > ----------------------------------------- > ***************************** > This message contains information from Silicon Valley Bank, or from > one of its affiliates, that may be confidential and privileged. If > you are not an intended recipient, please refrain from any > disclosure, copying, distribution or use of this information and > note that such actions are prohibited. If you have received this > transmission in error, please notify the sender immediately by > telephone or by replying to this transmission. > > This message may include indicative rate information relating to > one or more products offered through Silicon Valley Bank, or > affiliated broker-dealer, SVB Securities. Rates and yields shown > are provided for informational purposes only, are not guaranteed, > and are subject to market conditions and availability. Nothing in > this communication shall constitute a solicitation or > recommendation to buy or sell a particular security. > Columbia Cash Reserves, Columbia Treasury Reserves, Columbia > Institutional Cash Reserves, SVB Securities Liquid Reserves, SVB > Securities Institutional Liquid Reserves and SVB Securities Horizon > Shares are offered through SVB Securities, a registered broker- > dealer and non-bank affiliate of Silicon Valley Bank. Investments > in these products require the involvement of a licensed > representative of SVB Securities. Investment products offered > through SVB Securities are not insured by the FDIC or any other > Federal Government Agency, are not deposits of or guaranteed by > Silicon Valley Bank or its affiliates, and may lose value. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > I don't have much practical experience with the CMDB, but shouldn't you use the class manager to add additional attributes? Won't this address adding the field to all the appropriate forms?
Axton _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
