Makes sense. I'm curious why Remedy chose to address application-specific web services, before addressing general-purpose web services (at least for data operations). The latter seems simpler, and with broader applicability. Dan
________________________________ From: Action Request System discussion list(ARSList) on behalf of Carey Matthew Black Sent: Thu 7/6/2006 3:58 PM To: [email protected] Subject: Re: help With API Dan, Why a general WS client to do ARS Submit, Modify, Delete?: Because a general purpose Web Service for Remedy API to create, modify, delete records should not be much harder than a Java application(command line client) to do the same thing. In fact the might even share the exact same line of code to "talk to ARS". If you go so far with the command line client as to read an "XML config file" then the code would look almost identical. So the "effort difference" seems very, very small between the two for me. And... If you implement an ARS hosted Web service then it would need to be implemented per form. A general WS could cover all forms in one shot. (and the community as a whole could use the same WS for any form. Custom application or OOB application.) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. Never ascribe to malice, that which can be explained by incompetence. On 7/6/06, Dan Hardy <[EMAIL PROTECTED]> wrote: > Just curious - for the latter case, why wouldn't you just create a Web > Service for your application using the admin tool, and then use Java to > talk to that? > > Regarding the original question, there are many options depending on > your platform. The ones I am familiar with - Remedy's own C API, > Remedy's own Java API, Remedy's .NET and COM API (from the dev > community), and then open source: RTL (C++), joarse (Java on > Windows/Linux, hopefully soon Solaris), coarse (again, JScript or > VBScript), and ARSPerl. My opinion? If you are on Windows and want > something quick, simple, and dirty, just install either one of the two > COM apis and write a quick JScript file. If you're on Linux, I'd > probably pick joarse. > > Dan _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org <http://www.wwrug.org/> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
