Let me qualify that...for the most part it works, what is not working with
it is the import and export of data in Japanese. It garbles characters
indiscriminately. This was supposed to be fixed with 7, but my latest update
is that this should be resolved with the dot release to 7. In the meantime,
I have to have an entire team of people check translations for all data
imported or exported from the system. 


Timothy Button
Remedy Systems Consultant
[EMAIL PROTECTED]


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of John Sundberg
Sent: Sunday, July 09, 2006 7:09 AM
To: [email protected]
Subject: Re: Question from Management about ARS 7.0

Ugggg - seriously?

We have already taken our japanese forms and loaded them on 7 - it seemed to
work. (Of course I don't read/write/recognize japanese) - it all looks Greek
to me :)

-John


John David Sundberg
235 East 6th Street, Suite 400B
St. Paul, MN 55101
(651) 556-0930-work
(651) 247-6766-cell
(651) 695-8577-fax
[EMAIL PROTECTED]



On Jul 9, 2006, at 2:10 AM, Timothy Button wrote:

Unless your Unicode language is Japanese, which is not currently supported
in 7.


Timothy Button
Remedy Systems Consultant
[EMAIL PROTECTED]


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of John Sundberg
Sent: Sunday, July 09, 2006 12:00 AM
To: [email protected]
Subject: Re: Question from Management about ARS 7.0

You could mention the improved support for Unicode as a reason to upgrade.



-John

John David Sundberg
235 East 6th Street, Suite 400B
St. Paul, MN 55101
(651) 556-0930-work
(651) 247-6766-cell
(651) 695-8577-fax
[EMAIL PROTECTED]



On Jul 7, 2006, at 8:27 AM, [EMAIL PROTECTED] wrote:

> Hi list, I got this question today:
> Is it worth money and time to upgrade to ARS 7.0 (on devserver of
> course) as long as ver 6.3 is supported and meets out needs? Maybe 
> better to wait until there have been some patchreleases and major 
> issues have been solved?
>
> I would like to get some comments from You who have tested version 7.0 
> what you consider are the 'top ten' most useful new enhancements in 
> ARS 7.0 on both server/client side compared with ver 6.3. We are not 
> using MidTier, LDAP, but Email Engine, we are running Oracle on 
> Solaris server. Easy problemfree upgrade process från 6.3 to 7.0?
>
> I will of course also study the Release Notes.
>
> Thanks in advance,
>
> L ars Pettersson
> Vattenfall Business Services Nordic AB Action Request System Engineer
> (Tabasco)
> S-461 88 Trollhättan
> Sweden
>
> Phone +46 520 888 35 Mobil +46 70 608 99 95
> e-mail: [EMAIL PROTECTED]
>

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