We never localised the applications, but the BIG driver for any upgrade here is support.
Even if the applications are working, perfectly well, but they are officially not supported (we are on 5.1.1), that is the reason to upgrade. We have a corporate paranoia about running unsupported products, even though we have the expertise in house to fix
99.9% of problems with the app, and the server has been working perfectly for about, ooh, 6 years.
v7 will be happening here quite soon. Both server *and* ITSM upgrades.
Apparently.
Dave
On 09/07/06, John Sundberg <[EMAIL PROTECTED]> wrote:
You could mention the improved support for Unicode as a reason to
upgrade.
-John
John David Sundberg
235 East 6th Street, Suite 400B
St. Paul, MN 55101
(651) 556-0930-work
(651) 247-6766-cell
(651) 695-8577-fax
[EMAIL PROTECTED]
On Jul 7, 2006, at 8:27 AM, [EMAIL PROTECTED] wrote:
> Hi list, I got this question today:
> Is it worth money and time to upgrade to ARS 7.0 (on devserver of
> course) as long as ver 6.3 is supported and meets out needs? Maybe
> better to wait until there have been some patchreleases and major
> issues have been solved?
>
> I would like to get some comments from You who have tested version
> 7.0 what you consider are the 'top ten' most useful new
> enhancements in ARS 7.0 on both server/client side compared with
> ver 6.3. We are not using MidTier, LDAP, but Email Engine, we are
> running Oracle on Solaris server. Easy problemfree upgrade process
> från 6.3 to 7.0?
>
> I will of course also study the Release Notes.
>
> Thanks in advance,
>
> L ars Pettersson
> Vattenfall Business Services Nordic AB
> Action Request System Engineer (Tabasco)
> S-461 88 Trollhättan
> Sweden
>
> Phone +46 520 888 35 Mobil +46 70 608 99 95
> e-mail: [EMAIL PROTECTED]
>
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