I've been dropped into a client site that has
ServiceWare and am loking for the files on the box.  I
read over the iNote from the BMC site and figure that
the cfg and DEF files have to be kicking around
somewhere.


Thanks,

--- "Covert, Jack" <[EMAIL PROTECTED]> wrote:

> LOL.  I thought it came when you bought the product.
>  I believe they
> have a tab that you add in that has all of the bells
> and whistles.
> 
> Jack 
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Troy Sasso
> Sent: Monday, July 10, 2006 3:26 PM
> To: [email protected]
> Subject: Re: Remedy integrated with ServiceWare
> 
> No sir,
> 
> I'm just looking for the basics.  I have some
> dumbass
> ServiceWare sales rep telling me that a
> Remedy/ServiceWare integration piece doesn't exist. 
> 
> 
> Do you know where I can get my hands on this?
> 
> 
> Troy
> 
> --- "Covert, Jack" <[EMAIL PROTECTED]> wrote:
> 
> > I think ServiceWare has workflow w/ an integration
> > already done for
> > Remedy.  Do you mean above and beyond that?
> > 
> > Jack 
> > 
> > -----Original Message-----
> > From: Action Request System discussion
> list(ARSList)
> > [mailto:[EMAIL PROTECTED] On Behalf Of Troy
> Sasso
> > Sent: Monday, July 10, 2006 1:34 PM
> > To: [email protected]
> > Subject: Remedy integrated with ServiceWare
> > 
> > Hi everyone,
> > 
> > Has anyone out there in RemedyLand performed an
> > integration to
> > ServiceWare 
> > via Remedy?  If so, any advice or instructions?
> > 
> > Thanks in advance.
> > 
> > Troy
> > 
> >
>
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> > 
> >
>
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> > 
> 
> 
> 
> 
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