Norm, Version 7 requires a Mid-tier password to be set on the ARS server and the the Mid-Tier config. Make sure those match.
You also might want to turn up the Mid-Tier logging level and see if there are any interesting messages there. (could be firewall stuff, even on the same box) HTH. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. Never ascribe to malice, that which can be explained by incompetence. On 7/18/06, Kaiser Norm E CIV USAF 96 CG/SCWOE <[EMAIL PROTECTED]> wrote:
** Hi everyone: Can someone tell me what I'm missing? We have 7.0 loaded up on a test server-server and midtier on the same box. The server is running great, and we have the miditier seemingly installed correctly (config page comes up fine). When we attempt to pull up a form, we get the logon page correctly, but when we supply the Demo username and password (we set a password), we keep getting Authentication Failed ARRERR 623. Anyone have any ideas on what I'm missing...seems to be something simple. Norm __20060125_______________________This posting was submitted with HTML in it___
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