Re: Authentication Failed on 7.0 Midtier - RESOLVED

[Kaiser Norm E CIV USAF 96 CG/SCWOE]

** Thanks to David and everyone else who responded! This fixed it!   From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Sanders Sent: Tuesday, July 18, 2006 5:45 PM To: arslist@ARSLIST.ORG Subject: Re: Authentication Failed on 7.0 Midtier   Hi Norm   Go to Admin tool, Server information, Connection settings and re-enter the Mid-Tier Administration Password.  Then go to Mid-Tier config page, AR Server Settings, select your server, click Edit and enter the same password in the Admin Password field.  These passwords must match and I've seen them corrupted during the install process.   HTH   David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application   tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED]   web http://www.westoverconsulting.co.uk   From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kaiser Norm E CIV USAF 96 CG/SCWOE Sent: Tuesday, July 18, 2006 10:44 PM To: arslist@ARSLIST.ORG Subject: Authentication Failed on 7.0 Midtier   Hi everyone:   Can someone tell me what I'm missing? We have 7.0 loaded up on a test server-server and midtier on the same box.  The server is running great, and we have the miditier seemingly installed correctly (config page comes up fine).  When we attempt to pull up a form, we get the logon page correctly, but when we supply the Demo username and password (we set a password), we keep getting Authentication Failed ARRERR 623.   Anyone have any ideas on what I'm missing...seems to be something simple.   Norm __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___