Hi Mary:
In addition to the threads, I also did the following:
1) Disabled Escalations from the Admin tool
2) Disable any non-essential processes (email engine, flashboards server,
etc)
Incident & Problem went on without a hitch then. Both took about 3 hours.
I just started Change so we'll see what happens then.
From: "McKenzie, James J C-E LCMC HQISEC/L3"
<[EMAIL PROTECTED]>
Reply-To: [email protected]
To: [email protected]
Subject: Re: ITSM 7 - Installation
Date: Thu, 20 Jul 2006 06:41:41 -0700
Mary:
You need at least 4 threads for fast and list servers. This is true for
any
of the CMDB installations (CMDB 1.1 will 'crash' if you don't have enough
threads running.)
James McKenzie
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mary C.
Sent: Wednesday, July 19, 2006 5:46 PM
To: [email protected]
Subject: Re: ITSM 7 - Installation
Wow, your Incident install took 1 hour? My install took 6 hours on 1
server
and 9 hours on another server. (It was the 1st app I installed in the ITSM
suite, so therefore, Financial Management and all the other common apps had
to be installed). I thought it hung, but fortunately I checked SQL
activity, and it was busy creating records and objects, etc.
The good news is the successive app installs went way faster (1 to 2 hours
each).
Our hardware meets the min. requirements (barely). I began the install by
backing up the database and truncating the trans. log. I also increased
the trans. log file size.
We're on Windows 2003 on a virtual machine (ESX server) & SQL 2000 on a
remote server.
I didn't see anything in the pre-reqs. about multi-threading settings.
Where was that? Any other advice on how to cut down on install time?
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