If Approval Server and Assignment Engine are installed
prior to CMDB will that cause problems?
Stephen
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kelly Deaver
Sent: Monday, July 24, 2006 8:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: 7.0 Installation
Mike got it right. I'll add a little explanation to clarify -
1. ARS 7.0 (of course)
At this point, stop and add any license you don't already have. You can't
install v7 apps that are not licensed. (See a very long thread on that subject
in the archives)
2. No set order on these within the group but here again, you are building
the foundation so do before the apps is a good practice.
Email Engine 7.0
Flashboards 7.0
FTS
Flashboards 7.0
FTS
3. CMDB 2.0
CMDB has become a base required by Incident, Problem, Change,
Asset and SLA
4. Approval Server 7.0
Assignment Engine
Leveraged by the other apps so here again, a requirement before you install
them.
5. Incident Management
Problem Management
Change Management
Asset Management
SLA
New in 7, it no longer matters the order in which you install these, unlike
in the past when you needed to install Help Desk before Asset or Change
6. Other things that can be installed any time after AR Server as they
don't conflict with or require anything else-
EIE, Remedy Link for SQL, Remedy Link for
Oracle.
---------------------
Kelly Deaver
Director, ITSM Practice
Xinify
[EMAIL PROTECTED]
---------------------
Kelly Deaver
Director, ITSM Practice
Xinify
[EMAIL PROTECTED]
-------- Original Message --------
Subject: Re: 7.0 Installation
From: Mike Parker <[EMAIL PROTECTED]>
Date: Thu, July 20, 2006 9:15 am
To: arslist@ARSLIST.ORG
Hi Pam:
I've done (doing) mine in the following order:
ARS 7.0
Email Engine 7.0
Flashboards 7.0
FTS
CMDB 2.0
Approval Server 7.0
Assignment Engine
Incident Management
Problem Management
Change Management
Asset Management
SLA
The installation steps from CMDB and after comes out of the installation
guide.
>From: Pam Hollis <[EMAIL PROTECTED]>
>Reply-To: arslist@ARSLIST.ORG
>To: arslist@ARSLIST.ORG
>Subject: 7.0 Installation
>Date: Thu, 20 Jul 2006 10:04:48 -0400
>
>I am getting ready to Install 7.0 and all of ITSM Suite. What order do
>you recommend installing software. Is this correct - or should they be in
>a diffent order. Of course I know to make sure all of the Database, OS,
>Web, etc software is installed priror to starting these installations.
>
>AR System 7.0
>AR Email Enginge
>Mid-Tiere
>Approval Server
>Help Desk
>Change
>Asset
>CMDB
>
>Thanks
>Pam
>
>AR System 7.0
>Oracle 10g
>Linux Suse
>ITSM Suite 7.0 all applications
>
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