Kathy,
Whats happening is the server process is looking for your group form and the user form when executing any request, and not finding one of them it hangs...
You need to back track.. it might not be straight forward.. I'd first check to see what was the ID if the group form in the arschema - off course if you have deleted this form - that record will be missing but you could try to restore 'last good backup' of the arschema..
On doing so, check what the schema ID of the group form in the arschema was..
Then restore the T, H tables belonging to that schema ID.
Restore the data that was in these tables..
Make sure that the nextid in the arschema for the group form is consistent with the number of records existing in the T table of the group form after the restore - if not update it so that you will not get a violation of any unique index later...
Also make sure that after you are done with these restore you restore the group_cache table from the last good backup...
I would also check to see if there might be an inconsistency on the arcontainer table as you don't want to be denied a nextid for a new schema you want to create after all these restoration work is done...
Lastly good luck.. you need it!
Cheers
Joe D'Souza
Remedy Developer / Consultant,
BearingPoint,
Virginia.
----- Original Message ----
From: Kathy Morris <[EMAIL PROTECTED]>
To: [email protected]
Sent: Thursday, July 27, 2006 12:39:00 PM
Subject: Re: Deleted Groups
**
From: Kathy Morris <[EMAIL PROTECTED]>
To: [email protected]
Sent: Thursday, July 27, 2006 12:39:00 PM
Subject: Re: Deleted Groups
**
I tried arreload, arcache. Then I deleted the group form, and tried to import a clean version of the group form with new data.
The system basically hangs.
