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Just a small observation:
For some versions before 7 when you save an escalation that fires on
interval then it fired immediately and then at every interval period.
If you restarted the server all interval escalations fired.
In V7 this 'bug' has been fixed and the interval escalations fire first only
after the first interval period.
Not a big issue but if you want to force an escalation to fire immediately
then you'll need to set a samll interval time, save it then set the required
interval and save it again.
