Hi Michelle, Although I haven't installed patch 3, I might do it soon. But I didn't know you has to have patch 2 installed before it. One issue which Patch 3 was going to fix for us (we have a bug logged with BMC) was the square bracket Instance ID issue. Occasionally when CMDB generates an instance ID for a new class or attribute, it adds a [ or ] to the string. This causes all searches on the class to fail. We have had this happen atleast a dozen times and this was a crucial fix for us.
Regards, Murtuza. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST contractor Sent: Friday, July 28, 2006 8:07 PM To: [email protected] Subject: CMDB 1.1 Patch 2 or 3 Hi, Friends: Has anyone installed Patch 3 for CMDB 1.1? According to the release notes, patch 3 is suppose to fix various issues including installation issues with patch 2. However, patch 2 is required before applying patch 3. Patch 3 is not a standalone patch. We are considering applying patch 2 for issues as well as adding the Menu Name and Menu Style fields to the Characteristics tab of the Attribute Definition (in the CMDB Class Manager). We want to know if we should just leave it at patch 2 or if it will be necessary to correct potential issues, by applying patch 3 immediately following. If you have installed patch 2 and 3, how many minutes, hours, or days did it take for the actual install? Thanks, Michelle ARS 6.3, patch 11 ITSM 6.0, CMDB 1.1.0 no patch Windows 2003, SQL Server 2000 Mid-Tier 6.3, patch 13, 17 Windows 2003, IIS 6.0, Servlet Exec 5.0 Patch 6 ESM Mission: "To provide the most accurate, timely, and actionable information to our customers so that they can effectively support the Mary Kay IST environment". ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org

