2 questions.

[David Yearsley]

** We have had a couple of strange items happen recently and rather than clutter the list with 2 emails I have combine the questions into a single email.   System Configuration: Remedy ARServer 6.03.00 Patch 16 Remedy ITSM 6.0 no patches. Database: Oracle 9.2i on a LINUX server. Server: SUNW,Sun-Fire-480R OS: Solaris 5.9 Clients: Web, 6.03.00 Patch 17 and 7.00.00 Patch 1.   Question 1: I added a "Display Only" field to the Remedy Purchase Requisition application. This field is updated when the form is opened. Since I have added the field those doing the approvals are unable to approve the Purchase Requisition. They get an error indicating they do not have permission to the new "Display Only" field I have added. This field is read only so why is it trying to save the information to the database.   I have found a work around of setting the field back to $NULL$ when I am done, but if it is a display only field shouldn't I have to set it to $NULL$ as the field is not saving to the database.     Question 2: We are using the Remedy Purchase Requisition system with some modifications. The system is set up so the Approvers have Read License and minimal permission which is working fine. The problem is that when the users on the web open view the Request and try to save the request, they get a message that someone else has modified the record and asks if the still want to update. If the do the same changes from the Usertool no such message.   We have looked at the logs and cannot see anything that would be causing the problem. It is very annoying for our users. Has anyone ever seen this type of problem? Any ideas and or debugging ideas will be welcome.   Thanks __20060125_______________________This posting was submitted with HTML in it___