Torsten,
 
In the browser getRemoteAddr, getRemoteHost and getRemoteUser can be used to 
retrieve user session information.

In Windows you can run ipconfig.exe, capture the output with $PROCESS $, and 
then parse out the IP address.  I have been doing this here for about 1.5 years 
and it works fine.  

In the next release (complete rewrite) of our custom help desk app I plan to 
implement an idea I got from Carey last week - copy a file that does what you 
need to the client pc.  The file will be a VB.Net console app that will be 
copied only if the client pc does not already have the file.  The file will be 
only about 10kb in size and will run much faster than ipconfig.exe.  HTH.

Stephen


-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Carey Matthew Black
Sent: Friday, August 04, 2006 1:40 PM
To: [email protected]
Subject: Re: IP Address from ARS-Client

Torsten,

The data is likely only kept in RAM of the ARS server. (So no DB table to look 
at.)

You will also likely have to make the API call as an ARS Administrator user too.
Quoting form the API pdf:
"
Information about the current user can be retrieved by all users.
Access to information about other users is limited to users with AR System 
administrator privileges only.
"

--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.
Never ascribe to malice, that which can be explained by incompetence.



On 8/4/06, Brosow Torsten <[EMAIL PROTECTED]> wrote:
>
>
>
> Thanks Tristan :)
>
> do you have any idea without any API Call to use. Do you know in which 
> table it is. Then I can use SQL to get it.
> For the background:
> We are using our ReportLink to display any data over the web. To avoid 
> that any User manipulates the url we create a crypted session string 
> with a filter plugin. When we have the IP as well we can check it into 
> the ReportLink if it match.
>
> Still in the OSD project?
>
> Cheers
> Torsten
>
>
>
>
> Mit freundlichen Grüßen / best regards
> ----------------------------------------------------------------------
> -------------
> Torsten Brosow
> System Architect Integration
>
> COC N-Tuition Business Solutions AG
> Martin-Behaim-Str. 4, D-63263 Neu-Isenburg
> Fon: +49 175 9319 614
>
> Fax: +49 6102 567 888
>
> Fix: +49 6102 567 805
>
> [EMAIL PROTECTED] / htttp://www.coc-ag.de
>
>
>
>  ________________________________
>  Von: Action Request System discussion list(ARSList) im Auftrag von 
> [EMAIL PROTECTED]
> Gesendet: Fr 04.08.2006 14:22
> An: [email protected]
> Betreff: Re: IP Address from ARS-Client
>
>
> **
>
> Hi Torsten !
>
>
> With the help of the API call ARGetListUser you can get the 
> information of the working users, after that you can easily check with 
> the help of LDAP or Active Directory the IP-connection !
>
>
> Cheers
>
>
> Tristan
>
>
> -----Original Message-----
> Date: Fri,  4 Aug 2006 13:52:51 +0200
> Subject: IP Address from ARS-Client
> From:         Brosow Torsten <[EMAIL PROTECTED]>
> To:           [email protected]
>
>
>
> Hi all,
> anybody has an idea to retrieve the IP address from the ARS-Client 
> which is connected to the ARS-Server.
> It should be working in the Mid-Tier as well.
>
> Any hints?
> Thanks
> Torsten

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