We're trying to bulk load asset records into Remedy Asset Management. The records appear to load correctly, yielding a clean log file:
AR System Import Tool Mon Aug 07 11:39:29 2006 **** Import of c:\documents and settings\user\desktop\assets.csv started. (ARNOTE 4001) **** Import completed successfully. 956 Records imported to form BMC:BMC_ComputerSystem. (ARNOTE 4000) We loaded them into the form called "BMC:BMC_ComputerSystem" becase the asset record type for these assets is "Computer System." Interestingly, when I try to enter these records manually on the Computer System form, they all load perfectly. I'm trying to run the bulk load with only the following fields: Asset ID+ Name* Category Type Item Supported Status Tag Number Serial Number Environment Specification Priority We tried this by turning off all the error checking on the import tool. After loading the file, our administrator checked Remedy, but none of the assets could be found by doing a search. So even though Remedy says the file loaded, we can't find them...any suggestions? Thanks! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
