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In case you didn't see this, and are using (or looking at) ITSM 7, there are patches for Change and SLM out there - since Thursday.  The SLM one is only necessary for those wanting to use Windows-only authentication to SQL,  but the CM one has a lot of functional fixes in it.
 
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Rick Cook • Remedy Approved Consultant Denali Advanced Integration • (253) 278-4112
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