What are the field permissions? In order for the
notification to go out you need "Public" permissions on the fields that are
going out.
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Muhlethaler, Laurie - GPM
Sent: August 8, 2006 9:50 PM
To: [email protected]
Subject: Fields not appearing in notification
Hey Listers ~ hope I'm just tired and overlooking something easy here. Basically, I've added a couple of fields to a form and I want them output in a notification but they are not. I've verified that the field permissions are accurate and I've run logs to verify that the fields are being populated and that the execution order is accurate yet these field values are showing up blank in my notifications. Other fields included in the notification are fine. Any idea what would cause this?
Thank you in advance!
Remedy Environment
O/S: Win2K
Database: Oracle 9.2.0.5.0
User/Admin: Completely customized ARS 6.03.00 (Patch 016)
ARServer 6.03.00 (patch 016)
Laurie Muhlethaler
G
Senior Remedy Administrator
(415) 878-5060
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