Re: Fields not appearing in notification

[Joe D'Souza]

Title: Fields not appearing in notification

**

Are they display only fields by any chance?

 

Either that or their values are getting cleared at the end of the transaction, and notifications being third stage action, NULL values are being sent at the time the Notification phase filter actions are being processed..

 

Cheers

 

Joe

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]On Behalf Of Muhlethaler, Laurie - GPM
Sent: Tuesday, August 08, 2006 9:50 PM
To: arslist@ARSLIST.ORG
Subject: Fields not appearing in notification

**

Hey Listers ~ hope I'm just tired and overlooking something easy here.  Basically, I've added a couple of fields to a form and I want them output in a notification but they are not.  I've verified that the field permissions are accurate and I've run logs to verify that the fields are being populated and that the execution order is accurate yet these field values are showing up blank in my notifications.  Other fields included in the notification are fine.  Any idea what would cause this?

Thank you in advance!

Remedy Environment
O/S:  Win2K
Database:  Oracle 9.2.0.5.0
User/Admin:  Completely customized ARS 6.03.00 (Patch 016)
ARServer 6.03.00 (patch 016)

Laurie Muhlethaler

G

Senior Remedy Administrator

(415) 878-5060

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