Re: Trouble with using AR System .NET API version 1.2.1761.15495

[John Sundberg]

** I know that good reasons exist to use the .NET api - however - did you consider using Klink (http://www.kineticdata.com/products/klink) -- It takes a lot of complexity out of Remedy API development. Klink makes it very easy to get up and running fast. Easy to test (use a webbrowser and a URL to check your queries, etc...). It also has the added benefit of being a central gateway to your Remedy integrations. So if you end up using Klink for all your integrations and you have a change window where you have to bring Remedy down. You only need to bring down the Klink service - and all your integrations will stop. Then update Remedy/whatever - then when you are happy - bring Klink back up - then your integrations would start running again. Klink is free - Klink is opensource. -John John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax [EMAIL PROTECTED] On Aug 7, 2006, at 10:26 AM, Lammey, Peter A. wrote: ** I have been working with a development team to setup a separate application that will pull and push data to our Remedy system via the .NET API that is provided from the Community Download area on the Supportweb. For some odd reason, the program they setup can only pull data on some of the fields against the forms they are pulling data from which is the SHR:Company, SHR:Categorization, and AST:ASTOuterJoinASTPeople forms that are provided and are basically the out of box forms from ITSM 5.6. For example, on SHR:Company the API can pull data from Company Name but cant pull the Company ID or Company Type. The ID they are using has all the right permissions and all the fields they are looking to pull data from has even Public view permissions. I was even able to login with the Remedy ID they are using and see all the fields with data. Our server is version is 6.3 patch 16 on a Windows 2003 server. Our database is Oracle 9.2.0.4. Any ideas are welcome since I have no clue at this point where to go from here. Thanks Peter Lammey ESPN MIT Technical Services & Applications Management 860-766-4761 __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___