We have a mid-tier server which we are accessing. Nothing created in house. Just trying to access the remedy application via the internet as we would on a more "standard" device. We are at version 6.3 on windows servers and running windows mobile 5 on the pocket device.
On Wed, 9 Aug 2006 15:04:51 -0400, Heider, Stephen <[EMAIL PROTECTED]> wrote: >We also looked at products from those companies (Hello to Pratik, Anoop >and Martin at Aeroprise). Because of cost I was asked to create an >ASP.Net application to see if tickets could be updated via BlackBerries. >It worked and that is what we use today. > >Regarding "I'm still trying to get help with getting Remedy to work on >the one test pocket pc device we have", are you running a Remedy >Mid-Tier application or something that was created using the Remedy API? > >Stephen > > >-----Original Message----- >From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Brent Adams >Sent: Wednesday, August 09, 2006 2:46 PM >To: [email protected] >Subject: Re: ARS6 and Blackberry Usage > >We looked at Aeroprise, Dexterra and others for use here at UNL, but >found the cost to be very high for a limited number (5) of users. The >costs for most of what we found for hardware, software, implementation, >training, etc was in the $20,000 range. For that cost, you could >purchase laptops with wireless cards and get Remedy via the web for >cheaper. True, the laptops wouldn't fit in your pocket, but if what you >really want is access to enter, modify, or delete tickets, it is quicker >and cheaper. I'm still trying to get help with getting Remedy to work >on the one test pocket pc device we have. > >________________________________________________________________________ >_______ >UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > >__________________________________________________________________________ _____ >UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org >======================================================================== _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
