Are all your users on Win XP clients?
This is the only client environment supported by BMC for the V7 user tool.
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen
Sent: Wednesday, August 09, 2006 8:20 AM
To: [email protected]
Subject: Re: Question: User Tool 7
** I am using v7 on 5.1.2 server but have a problem with Asset
Management 5.5 and Modify all: it will fail. This is because the v7 user
tool handles display only or global fields differently from the 5.1.2
and 6.3 user tool.
This is a Product Defect with Remedy, SW00247080, but is still marked as
"Work in Progress". Currently this holds us from upgrading our user
community to v7 clients.
--
Michiel
On 8/9/06, T. Dee <[EMAIL PROTECTED]> wrote:
I'm curious if anyone is using version 7 of the User Tool with
an older
version of ARS Server running (i.e. 6.x).
I thought maybe version 7 might perform better (i.e. better
memory usage,
etc.).
Thanks.
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