Scott,

That's interesting. I did not realize you could directly create a file
in a Filter.  This is good know.  Thanks.

Regarding renaming attachments, another option that may be useful in
certain circumstances is to rename it in the table.  There is a thread
from Aug 2005 entitled "PERFORM-ACTION-RENAME-ATTACHMENT" that includes
a stored procedure to do this (SQL Server 2000).

Stephen

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Wednesday, August 16, 2006 3:57 PM
To: [email protected]
Subject: Re: Putting a Character Field into an Attachment Field

Roy,
There are many ways to do this, but I usually prefer to use the Notify
action in a filter. Using the Notify action you can specify "Other" as
the mechanism and then provide a number in the "Other Code" field. In
the Notify text reference your long character field. This will create a
file in your <server path>/arserver/db directory with the Other Code
entry as the name and an extension of .arm. So if the Other Code field
were 50, the final name would be 50.arm.

Because notify actions occur in Phase 3, it's best to end this filter
with `! to execute in Phase 2. Since you know what the file is going to
be named and where it's stored, you can then run another filter
executing a run process or a set fields $PROCESS$ action to attach the
file. Myself, I would execute a dos command in a run process first to
rename the file and make it meaningful in the attachment field then
execute another at the end of the process to delete the field.

Others may have easier or more economical ways of doing this.

Scott Parrish
IT Prophets

Original Message:
-----------------
From: Ashcraft, Roy W. [EMAIL PROTECTED]
Date: Wed, 16 Aug 2006 12:34:14 -0700
To: [email protected]
Subject: Putting a Character Field into an Attachment Field


Racking my brain here, fruitless, I know.

On submit/modify of a record, I need to take the contents of a long
character field on the current record (transactional value) and place
them into an attachment field as a text file, in filter actions,
preferably.

In active links, using the Open Window action, you can report to file,
however, this will generate a report of the db values of the field, not
the current transactional values.

Will this require an external script, or is there something that can be
done with Remedy workflow to accomplish this?

Server is Win2k3, ARS v6.3 patch 17.
Database is SQL 2k SP4.

Any ideas would be appreciated.

Thanks,
Roy



Roy Ashcraft
Systems Analyst
SAIC
[EMAIL PROTECTED]
(402) 293-5218


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