Chris,
  Have a look at the "CTM:SYS-Access Permission Grps" form.
>From memory, this acts as the link between Support Group entries and Real 
>Permission
Groups. I think this form is also used to map Operating Company entries to Real
Permission Groups too.
HTH
Chris.

> Working with ITSM v7. I am unable to find a way to link a support group
> (CTM:Support Group form) with its corresponding Group ID (Group Form).
>
> Niether of these forms seems to have a unique ID, support group ID, or
> group ID in common. Oddly enough, the only commonality between the two
> forms and each group is the 'Create Date'; which is actually accurate down
> to the second. I would not want to use this as my key.
>
> My goal is populate the 112 field of the HPD:Help Desk with the Group ID of
> the Assigned Group. Of course, any alternate suggestions on how to
> accomplish this would be appreciated.
>
> Regards,
> Chris
>
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