L ars, Reinstalling the WUT should fix the short-cut issue. If you want to fix it by updating the registry: Run regedit and search and export all keys with "artask" in the name. Create a single .reg file the run it on the computers that need to be fixed.
Because it's the registry I would try reinstalling the WUT first. If that doesn't work then update the registry on one computer as a test. HTH Stephen -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Wednesday, August 16, 2006 6:42 PM To: arslist@ARSLIST.ORG Subject: Re: ArTask Welcome to the world of the Windows Registry ;) Seriously ... Any program could have messed up the registry settings of the ARTask association. I had one user load a program to view AOL ART graphics files and the viewer install only had a 3 character buffer for file extensions so it messed up the ARTask file type. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Wednesday, August 16, 2006 4:13 PM To: arslist@ARSLIST.ORG Subject: ArTask hi, what could be the reason? Some users have no association to the ARTASK icon, AR Shortcut File, command "C:\Program Files\AR System\artask.exe" "%1" sent in email by filters. But it works for 95%, and some users have told me that 'it works now' ...without having done anything special ..we have had the same client this year, and the problem came at the same time as we migrated to a new version of the application. But, it's not a generall problem ...related to the pc rather than to ars I guess. L ars Pettersson Vattenfall Business Services Nordic AB Action Request System Engineer (Tabasco) S-461 88 Trollhättan Sweden Phone +46 520 888 35 Mobil +46 70 608 99 95 e-mail: [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org