L ars,

Reinstalling the WUT should fix the short-cut issue.  If you want to fix it by 
updating the registry: Run regedit and search and export all keys with "artask" 
in the name. Create a single .reg file the run it on the computers that need to 
be fixed.

Because it's the registry I would try reinstalling the WUT first.  If that 
doesn't work then update the registry on one computer as a test.  

HTH

Stephen

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Grooms, Frederick W
Sent: Wednesday, August 16, 2006 6:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: ArTask

Welcome to the world of the Windows Registry  ;)

Seriously ... Any program could have messed up the registry settings of the 
ARTask association.  I had one user load a program to view AOL ART graphics 
files and the viewer install only had a 3 character buffer for file extensions 
so it messed up the ARTask file type.

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of [EMAIL PROTECTED]
Sent: Wednesday, August 16, 2006 4:13 PM
To: arslist@ARSLIST.ORG
Subject: ArTask

hi, what could be the reason? Some users have no association to the ARTASK 
icon, AR Shortcut File, command "C:\Program Files\AR System\artask.exe" "%1" 
sent in email by filters. But it works for 95%, and some users have told me 
that 'it works now' ...without having done anything special ..we have had the 
same client this year, and the problem came at the same time as we migrated to 
a new version of the application. But, it's not a generall problem ...related 
to the pc rather than to ars I guess.

L ars Pettersson
Vattenfall Business Services Nordic AB
Action Request System Engineer (Tabasco)
S-461 88 Trollhättan
Sweden

Phone +46 520 888 35 Mobil +46 70 608 99 95
e-mail: [EMAIL PROTECTED]

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